ITD and RISE: New innovations at Cisco Live San Diego
ITD (Intelligent Traffic Director) and RISE (Remote Integrated Services Engine) have been helping
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It’s a Wrap! Enterprise Mobility at Cisco Live U.S. 2015
25,000+ IT geeks have left the building – the San Diego Convention Center, specifically – now that Cisco Live U.S. wrapped last Friday. It was a huge success and we have the data to prove it, thanks to Connected Mobile Experiences (CMX). Some
Responding to Third Party Vulnerabilities
We are now more than one year on from the release of HeartBleed, the first major vulnerability disclosed in widely used third-party code. This is an excellent point in time to look back at what Cisco and our customers have achieved since, including
Cisco Live insights from CMX Analytics
We recently concluded another successful Cisco Live! event in San Diego which showcased some of the most innovative and exciting technologies in our industry. One of the most exciting solutions present at Cisco Live was in fact running in the
Security as an Enabler in a World of Increased Manufacturing Vulnerability
Manufacturing is entering a new digital era, with more opportunity for mass customization, reduced downtime, and increased innovation. Manufacturers are capturing the value of the Internet of Everything (IoE) by becoming digital. Many are taking their
Kick-off: A Blog Series about Public Safety and Security for Government Agencies
The Internet of Everything (IoE) is changing the game for public safety. Through connected smart technologies, public safety agencies can continue to drive the needle forward as they serve their growing populations even as budgets remain constrained.
Securing the Supply Chain is a Collaborative Effort
I’ve been thinking lately about how collaboration can work for the IT industry as we strive to address security. Cisco’s supply chain security capability focuses on three key exposures: taint, counterfeit and misuse of intellectual property.
DMZ Basics
Lately I made the change from deep technical consultant to a more high-level architect like kind of consultant. I now do my work on the turning point between business and technique. One of my first jobs is to make my customer ready for an audit to use
The Contact Center as a Profit Center
The role of the contact center is making a major shift. In the past, the goal of the contact center was to handle customer calls as quickly as possible. Time spent on the phone was time paying for an agent. Today’s customer calls are being recognized