Celebrating One Million Cisco Community Members
The Cisco Community has become central to customer experience. This month we surpassed 1M registered Cisco Community members, who collaborate with their peers to help use and optimize their purchases.
Cisco Customer Experience
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Celebrating Our Customers’ Innovation
Dive into the inspiring stories of our most recent Cisco CX Customer Hero Award Winners. We celebrate them for the impact they have made on their companies and very own customers.
Securing Medical Devices and Patient Data from Cyberattacks
The dramatic rise in connected medical devices has provided rich, intelligent data to improve patient diagnosis and treatment. It has also opened the door wider for cybercriminals to steal patient data and disrupt patient care enabled by connected
Revolutionizing Customer Engagement and Collaborative Development
Customers are facing challenges locating the information necessary for deployment, obtaining access to the right resources, and gaining visibility into their assets. Read how the CX Cloud Insights & Innovation team is addressing these challenges and
Opening the Digital Front Door to Healthcare
A patient-centric digital front door strategy means providing healthcare access and support wherever the patient is. It can also unlock incremental revenue increases as much as 10% resulting from improved patient experiences. Read about the four focus
CX Cloud energizes large-scale digital transformation at Enel
A conversation with global energy giant Enel Group, a company committed to transforming for a cleaner, more sustainable future with Cisco CX Cloud.
CX Healthcare Practice Focuses on Post-COVID Telehealth
To help our customers adapt to the ever-shifting healthcare landscape, we’ve developed the CX Americas Healthcare Practice, a center of excellence for creating and delivering healthcare-specific solutions.
CX Turned IT UP at Cisco Live!
At Cisco Live 2021 we shared how the Cisco CX team played a big part in helping our customers adapt, transform, and thrive during the worldwide changes and challenges of 2020.
Integrated Asset Management with new Cisco APIs
With new APIs, installing the collector on your network is no longer required. Whether you use ServiceNow or your own solution, Cisco works with your single source of truth.