Challenging times often create the best opportunities. I cannot deny that the past few years have been challenging for everyone; from Covid-19 to lockdowns, supply chain disruptions to war and a bubbling energy crisis. Companies the world over have
Security has become a C-suite topic, a business problem that requires dedicated resources to improve security resiliency. Cisco is taking a risk-based approach to tackle security problems: look at the threat, the vulnerability, the probability, and
Cisco CX Business Critical Services optimizes OTE Group’s customer onboarding journey with an automated customer provisioning process, leading to increased customer satisfaction and cost savings.
What a week! Cisco Live EMEA flew by nearly as fast as the digital evolution we are witnessing before our eyes! It was incredible to be there in person and to see so many people on the ground in Amsterdam.
At Cisco CX, our customers are our heroes. We are honored to work with changemakers, innovators, and trailblazers who have partnered with our teams to achieve industry-leading and transformational outcomes for their businesses.
6-12 February marks National Apprenticeship Week in the UK. To join the celebration, I sat down with Mayte Marquez Querol, Adele Every and James Reid to discuss how Cisco Apprenticeship empowers people with skills for life.
Cisco CX partners, make sure to join us at Cisco Live EMEA in Amsterdam. Join our Partner Day as well to learn about how we are helping drive this Experiential economy through our Lifecycle Services.
There’s been a shift in B2B, where customers now expect B2C experience. They don’t want to feel a difference between the experiences they have on their personal devices and the apps they use for work. They want technology to be magically everywhere
Take a look at what is coming up for Cisco Customer Experience (CX) at Cisco Live Amsterdam 2023. Find out how we are bringing the best of human and digital intelligence together to accelerate your business outcomes.