Inside Cisco IT

Plug & Play (PnP) makes it easier for IT engineers to provision devices to new offices while reducing configuration issues and enhancing security. Before PnP, the process of device provisioning in new offices was slow and tedious, with a high risk of producing errors.

During the pandemic, many people took the challenging steps of joining new jobs virtually. Interns at Cisco were no exception. However, joining a new company and understanding the company culture can be daunting. Find out how our United Kingdom interns managed the transition.

Seeing whether an issue starts on our network, the circuit, or the cloud provider network speeds up resolution. Get network performance metrics for every hop from the branch to the cloud with ThousandEyes Enterprise Agent on Catalyst 9000 switches.

ThousandEyes Endpoint Agent, installed on laptops, collects information ranging from page load times to local Wi-Fi stats. We built a bot that lets them run their own tests so they can get to the bottom of performance issues faster.

Cisco’s CloudPorts needed enhanced connectivity to meet the rapidly growing business reliance on public cloud and SaaS workloads. This blog details how Cisco engineers shifted from an operations focus to an agile approach to network design, resulting in a new cloud-ready backbone that delivers enhanced technical capabilities while supporting Cisco’s business transition and cloud adoption.

Check out Cisco IT's interactive journey map to Intent-Based Networking. We share insights and lessons learned from our own ongoing network transformation journey across Access, WAN, and Data Center/MultiCloud. See where we've been, where we are now, and where we're headed.

Cisco CX Cloud is supporting the Cisco network with efficiency in one connected tool, which saves us time and reveals issues we didn’t know about.

Cisco IT is automating many steps in the device software upgrade process by leveraging the software image management (SWIM) capability in Cisco DNA Center. It is improving compliance, accelerating the upgrade process, and allowing engineers to reallocate their time to higher-value activities.

The pandemic accelerated two trends already at play: the Decentralization of the Workforce and the Decentralization of IT Services. The resulting Disruptive Transformation forced IT organizations, like Cisco IT, to adapt quickly. Was the industry prepared? I think it was.