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Voice of the Customer

November 11, 2019

COLLABORATION

Omar Tawakol

Cisco Introduces Cloud-based Webex Contact Center Portfolio at annual Cisco APJC Contact Centre Symposium

Omar Tawakol debuts Cisco direction for global, scalable, and cloud-based contact center to meet needs of all companies.

Tags

  • #contactcenter
  • agents augmented by AI
  • APJC
  • Bots and NLP
  • Cisco Contact Center
  • CloudCherry
  • customer engagement management
  • customer journeys powered by the cloud
  • customer satisfaction
  • data intelligence
  • ML
  • Net promoter score
  • Voice of the Customer
  • Voicea Enterprise Voice Assistant
  • Webex Contact Center

August 5, 2013

1

PERSPECTIVES

Anabelle Pinto

Failure is not an Option! Real Madrid & Cisco Continue to Innovate and Partner for a Winning Formula

"We (Real Madrid), with our experience & ideas on how to grow in the sports and entertainment world, and you (Cisco) with your technology, innovation and revenue models… our collaboration,...

Tags

  • BYOD
  • Cisco Sports and Entertainment
  • Connected Stadium
  • Connected Stadium Wi-Fi
  • customer voice
  • Enrique Uriel
  • john chambers
  • Real Madrid
  • Santiago Bernabeu
  • StadiumVision
  • Voice of the Customer

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