We see our customers across a range of industries are striving to become digital enterprises. Easier said than done in today’s hyper distributed environments. With over 14 billion devices online today and 50 billion expected by 2020, the exponential increase of data is being created by people and processes connecting from everywhere. It is becoming […]
At last year’s Mobile World Congress, I had the honor of co-announcing a new start up accelerator program along with my industry peers at Intel and Deutsche Telekom. Challenge Up! is a program created jointly by our three companies to help inventive startups from the Europe, Middle East, Africa and Russia (EMEAR) region go-to-market faster […]
Co-authored with Robert Dimicco Senior Director, Advanced Services How many cloud services do you think your enterprise uses? You’ll be surprised: businesses use ~10-15 X more cloud services – unknowingly. This is what we call ‘cloud sprawl,’ because there are too many cloud services in a given environment and not enough visibility or control […]
You don’t win customer loyalty solely by the “wow!” factor. You win simply by delivering on customer promises and resolving everyday issues. According to research from CEB’s book, The Effortless Experience: Conquering the New Battleground for Customer Loyalty, two major factors affect customer loyalty during an interaction: The first is how much effort is required […]
This week, I’ll join my Cisco colleagues and industry peers at Strata + Hadoop World in San Jose. Participating in conferences such as this is one of my favorite parts of my job, because it gives us an opportunity as an industry to share information, learn from each other, and tackle challenges collectively with creative […]
Last month, we proudly announced Connected Analytics for the Internet of Everything (IoE), easy-to-deploy software packages that bring analytics to data regardless of its location. It is a continued part of our commitment to delivering on our vision for fog computing, also called edge computing, a model that does not require the movement of data […]
Over the past few weeks, I’ve shared how we are helping our customers address one of their toughest challenges brought on by the Internet of Everything (IoE), Big Data and hybrid IT environments: effective management of the massive amounts of data, types of data and in various locations. With solutions like Data Virtualization , Big […]
Last month, I had the honor of presenting at the Internet of Things (IoT) World Forum in Chicago. The event gave me the opportunity to do one of my favorite things, collaborate and network with all of my peers who are doing creative work within the world of IoT. One of my colleagues, Kowsalya Arunprakash, […]
In my recent blogs about building the right data strategy and analytics solutions, I discussed how Cisco is helping our customers to meet one of the toughest challenges brought on by the Internet of Everything (IoE) – cost-effectively managing massive amounts of distributed data. With solutions such as Cisco Data Virtualization and Cisco Big Data […]
