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Chris Palermo

Team Collaboration GTM Lead

Collaboration

I am part of Cisco's Worldwide Collaboration Sales group where I lead the go-to-market & strategy for Team Collaboration (which includes Webex Teams and Jabber). One of my primary roles revolves around helping tell the enterprise story of meetings and team collaboration to customers. I joined Cisco in 2010 to help shift the services within the Collaboration group from being technology-centric to being more focused on the "people" and "process" sides of technology deployments. This shift in approach resulted in the creation of high-value services that cater to the strategic and cultural areas that impact technology adoption & absorption in the enterprise. My areas of expertise within collaboration include business process redesign, asynchronous & synchronous collaboration tools, use cases, voice of the user/customer, time & motion studies, adoption & change management. Prior to joining Cisco, I spent twelve years with global management consulting firm, Accenture, where I was a founding member of their Portals, Content, and Collaboration group. As an executive in that group, I helped enterprise customers with their transition from the static Web 1.0 to the dynamic Web 2.0, with a focus on enterprise portals, enterprise content management, and collaboration tools. I continued that evolution at Cisco, taking customers to the next level, where I now help guide them and promote the value of transitioning to the emergent world of virtual, continuous teamwork, driven by video meetings, messaging, file sharing, and white boarding. I look forward to interacting with many of you!

Articles

September 3, 2019

COLLABORATION

The Story of Webex Teams…Revisited!

Everyone loves a good hero story. Collaboration Quick Talk unfolds the story of Webex Teams, and the top-nine What's New in Cisco Webex Teams must-haves!

September 20, 2018

COLLABORATION

You Can’t Get the Collaboration Rainbow Without the Cloud

We want the rainbow of cloud benefits. But first, we need to clear away the storm. While a move to the cloud may help provide some of the benefits described, it is important to understand key concerns and considerations. To hear me explore this topic in more detail, join me at CloudEXPO in New York City, for my session “You Can’t Get the Rainbow Without the Cloud” on November 12.