My colleague Norm Jacknis (former CIO of Westchester County, New York) passed along a list of CIO concerns for 2013 that was prepared by Alan Shark of Public Technology Institute, a nonprofit that provides technology guidance to local government. The list for cities and counties included:
1. Big Data (Smart City)
3. GIS as centerpiece for strategic decision making
4. Mobility and broadband deployment
5. Cyber and network security
6. Cloud-based solutions
7. Legacy/modernization, RFP
8. Unified citizen engagement (311, social media)
9. Consumerization of technology (BYOD)
10. Shared services (across all jurisdictions)
What would you add or subtract?
I’d want to expand on a few of these items to include another emerging issue for CIOs and other government leaders: getting cities to embrace cloud and networking tools – while moving their urban economies forward.
Well, there’s good news to report on that overarching concern. There are several opportunities to learn more about how cities can embrace technology for economic growth:
These forums, and others, can provide essential context and information for governments looking to take charge of their economic development by harnessing technology and cloud capabilities – but as an enhancement to local wares (such as raw materials or railroads) that remain the backbone of cities and metropolitan areas. ICT has systematically increased productivity and supported economic growth across both developed and developing countries.
Connecting this railroad to a multisystem cloud network would allow it to transmit data to people and other machines, becoming observable, controllable, automated, and secure – and all achieved remotely, via cloud management.
Comprehensive digital network infrastructure can connect companies and people, increase productivity, and, perhaps most important, may be cheaper and more efficient than conventional, massive infrastructure, such as new roads. The great thing about ICT is that it breeds innovation. An investment in the network doesn’t just improve the public sector – the positive impacts spill over into education, healthcare, security, and so many other realms.
As the world becomes more connected, we are witnessing the emergence of “Big Data.” These are the mountains of data coming out of all these digital interactions, which can then be collected, sifted, mined, and analyzed to provide “raw” data material for new inventions across many industries.
The Internet of Things is already here. As more and more objects become connected to one another, they produce huge amounts of data. This information can be collected and analyzed to allow people to make better, more informed decisions. Sources: Cisco IBSG, 2006–2011; Cisco VNI, June 2011; Technorati; Radicati Group; IDC; The Economist; Apple; InformationWeek.
A transition to a more connected world is difficult. It profoundly affects everyone by challenging the status quo and creating exposure to new complex risks. But incorporating ICT into local governments and communities also offers the possibility of transforming the public sector, changing the role of government, and enabling citizens to be more actively involved in shaping their community. And ultimately, people need to be successful enough to generate taxes, create jobs, and generally contribute to a prosperous economy. I firmly believe that ICT and the cloud network can help accomplish this. What are your thoughts?
And stay tuned to the Cisco Government blog for the next installment of the cloud for local government blog series or click here to register and reserve your copy of the complete compilation of the blog series, including this blog as well as a variety of cloud resources, which will be available in May
Tags: #economic growth, Big Data, CIO, CIO concerns, Cisco, cloud, cloud infrastructure, Cloud Management, economy, government, IBSG, ICT, Information and Communications Technology, network, network infrastructure, Smart City, urban economy
In my last blog, I discussed the benefits of Smart City cloud management capabilities. An intelligent IP-enabled network unites multiple services onto one infrastructure, allowing for tight operations management and lower expenses. Operating this network remotely, through the cloud, further enhances the capability for sustainable, effective city management.
As Smart City visions emerge in various projects in local government, we will see a combination of new ways of thinking, designing, planning, executing, and managing. Busan, South Korea has already discovered the powerful benefits of cloud infrastructure to create Smart+Connected Communities solutions. The government partnered with companies to create a Mobile Application Center to utilize city assets and the connected network. (You can also watch a video series, “Cities of the Future,” on Songdo, South Korea and how this new connected Smart City was designed, planned, and built.)
There are some important steps that other cities and governments can take to harness the power of the cloud to become more connected, efficient, and sustainable. A process on how to answer the Smart City call to action is further outlined in Cisco’s POV paper, “Smart City Framework,” and video.
1. Use one intelligent, multiservice IP network.
This is the overarching mantra of a Smart City—connect systems and services to improve city livability. While it can seem daunting, it’s important to remember the long-term benefits of a connected city, especially using cloud management. Some of the most promising Smart City projects have shown that it’s possible to use the network to achieve some major goals of state and local government, including efficient city management and economic, social, and environmental sustainability.
Savvy government leaders are recognizing the untapped power of the network and incorporating its potential into the early stages of planning and development. Many cities have experimented with including information and communications technology (ICT) solutions through small-scale “proof of concept” projects. Since budgets are so limited, it can be difficult to adopt a purely centralized approach, which means trying new techniques and learning from the enterprise sector.
2. Build a foundation for public-private partnerships.
Government agencies and city leaders cannot create smart, connected urban communities alone. Frameworks are needed for relationships between the public and private sectors.
Winning strategies seem to be the ones that enable citizens, business leaders, and policymakers to drive job growth, increase economic opportunity, and provide improved citizen services. The goal is simple: enable effective partnerships by linking governments with private enterprises and citizen organizations focused on creating economically competitive, socially cohesive, and environmentally clean communities. Innovative ICT solutions can be critical tools for those reinventing enterprise, government, and city services. This kind of collaboration between the public and private sectors can provide successful conditions for these new business models, which—ideally—encourage the private sector to take a more active role in upgrading city services and infrastructure.
3. Regulations are needed to standardize the uses of ICT.
Governments regulate the three traditional utilities—water, gas, and electricity—with a clear and consistent framework. City leaders are discovering that the broadband network has become the fourth utility. Regulations are necessary to standardize the uses of ICT in developing new urban communities and in providing services to the public.
It is essential to consider design principles for Smart City network regulations that can accelerate development. Governments should consider their role, and the desired outcome of regulations. Incorporating ICT requirements and standardized procedures into Smart City developments will take serious consideration and planning.
As cities continue to experiment with the network and cloud, there will be fantastic opportunities to hear from leaders about their progress, mistakes, and opportunities to readjust. In September, Meeting of the Minds will offer a podium for leaders to discuss what has happened thus far in their journey to become a Smart City, and what is to come in the future. If you are considering next steps to become a Smart City, I would highly recommend this event. As we all work to become more connected, efficient, and sustainable, collaboration among all companies, individuals, and organizations is vital.
Stay tuned to the Cisco Government blog for the next installment of the cloud for local government blog series or click here to register and reserve your copy of the complete compilation of the blog series, including this two-part blog as well as a variety of cloud resources, which will be available in May.
Tags: Busan, Cisco, city systems, cloud, Cloud Management, connectivity, government, IBSG, infrastructure, Intelligent Network, smart, Smart + Connected Communities, Smart City, Songdo
Cities around the world are facing some big and complicated problems, with few easy answers at the ready. Rising energy costs, environmental concerns, and new government initiatives have inspired a focus on sustainable IT operations. But how can cities be expected to solve these crises, while also improving citizen services and ensuring future economic success?
Advanced information and communications technology (ICT) is a great answer, but this is easier said than done. Cities frequently face logistical hurdles on the road to becoming Smart Cities. I believe the key is creating a more effective “connected transformation,” harnessing the power of cloud computing for cost reduction and the delivery of vital services.
We’ve seen this in the enterprise sector: An intelligent IP-enabled information network provides a single, multiservice infrastructure to support productivity and cost initiatives—all achieved remotely, via cloud management. Government agencies are beginning to follow this lead. The public sector, for example, is finding new ways to measure such things as power consumption, thereby controlling energy output, reducing costs, and increasing operational efficiency. For government as well, the cloud is becoming an important tool for achieving greater sustainability.
Overall, the cloud is helping to create more effective city management, and it enables the network to become:
- Observable. Cities can monitor systems, power flows, and equipment, with no physical or location constraints.
- Controllable. Providing remote two-way communications and data between stations, systems, and equipment will maintain effective operations.
- Automated. Hands-off processes allow for greater cost efficiency.
- Secure. Layers of defense throughout a cloud grid will assure service reliability, prevent outages, and protect citizens.
The result is an intelligent, integrated cloud infrastructure that is pivotal to a Smart City’s evolution. Some amazing technology advances are making it possible for complex systems to be managed—and self-managed—remotely and efficiently. A flood of recently published case studies show how, in practical terms, high connectivity is essential to a new future for buildings and cities, and to the urban economy as a whole.
New York City is already proactively bringing information to citizens through an integrated platform called City24x7. This offers local information on displays in obsolete spaces such as pay phone booths, and it is accessible anywhere, anytime, on any device. Visitors can discover top-rated restaurants and attractions. Residents can learn about local programs and services, and receive safety alerts. Travelers can save time by accessing real-time data about public transit and roads. The platform has seen astounding results already; currently City 24x7 is in the process of building up to 250 city-approved display locations. Cisco IBSG’s white paper, “Transforming the City of New York,” reveals more about how City 24x7 informs, protects, and revitalizes cities. There is also a video, “A Smart City Transformation of the City of New York.”
Cloud has become a key enabler for those seeking to transform some core aspects of modern life. This includes how schools train the next generation of workers; how companies hire and encourage innovators; and how cities change their economies. ICT has changed the publishing, education, health care, retail, manufacturing, and financial services industries, and it can now address issues that are front and center for every city and government.
The bottom line is that ICT helps leaders to address key problems by helping them to improve government efficiency and strengthen city management. In the process, it provides new ways to encourage economic growth. Cloud, as a critical component of an integrated network of technologies, enables us to think outside the traditional analog box in our quest for solutions.
The benefits are clear, but where exactly to begin? Look for the next edition of this two-part blog for suggestions on next steps toward harnessing Smart City cloud management or click here to register and reserve your copy of the complete compilation of the blog series, including this two-part blog as well as a variety of cloud resources, which will be available in May.
To read this blog in Spanish, click here.
Tags: Cisco, city systems, City24x7, cloud, Cloud Management, connectivity, government, IBSG, infrastructure, Intelligent Network, Smart City
Busan is at the forefront of something big.
As South Korea’s second-largest metropolitan city, Busan boasts a population of about 3.6 million, and is home to a slew of major companies, government agencies, universities, annual festivals, and conferences. Busan is the country’s largest container-handling port, and the fifth- largest in the world. Like other metropolitan areas, the city struggles with managing terrible traffic congestion and the attendant high logistical costs; maintaining job-creation momentum for the 60,000 high-quality and high-skill job seekers who graduate from area universities each year; and meeting the demand for an innovative city operations system that helps ensure global competitiveness.
Cisco IBSG has been working with Busan’s Metropolitan Government to develop plans for a “u-City.” U, in this case, stands for “ubiquitous,” which also describes the city’s broadband penetration. Busan’s “smart and connected” urban communities use the network as a platform—on top of which it can deploy innovative urban-planning solutions and city management services. The city uses the network to connect, process, and share information efficiently, and in real time. Read More »
Tags: BMAC, Busan, Cisco, city management, city services, cloud, cloud services, IBSG, ICT, infrastructure, mobile applications development, network, smart and connected, Smart City, South Korea, u-City, urban planning
In the months since I attended the Smart Cities event organized by Qualcomm and CommNexus in San Diego, the buzz about “Smart Cities” and the use of machine-to-machine (M2M) wireless technologies has only grown louder and more intense. Which Smart City-relevant innovations are under development inside Qualcomm?
Known primarily for mobile chipset technologies, Qualcomm is working to optimize wireless networks and sensors that support M2M solutions and, ultimately, Smart Cities of the future. An often-overlooked part of this initiative is the company’s work in preparing the wireless industry for the imminent tsunami of data that will come when countless “things” equipped with M2M wireless sensors—part of the “Internet of Everything”—hit wireless networks. Qualcomm calls it the 1000x Challenge, referring to wireless industry predictions about a 1000x increase in mobile data usage between 2010 and 2020.
Last month, Qualcomm Executive Vice President and CTO Matt Grob presented at Meeting of the Minds 2012 in San Francisco. His presentation, “Next Big Innovation: The Mobile Internet Transformation—Meeting Network Capacity Needs of Cities,” showed how wireless connectivity is revolutionizing the way people live and interact with each other in cities.
A few examples of Qualcomm tech in this arena:
- From Qualcomm’s perspective, a “smarter grid“ employs digital wireless technologies that allow utility companies to safely and securely deliver prepaid electric services that save homes and businesses money through real-time monitoring of power usage over existing cell networks, thus reducing deployment costs for the utility and saving energy for the planet. At the same time, smarter grids enable customers to better manage their own energy usage.
- One recent Smart Grid example is Qualcomm’s work with Duke Energy, the largest electric power holding company in the United States. The success of this collaboration has enabled Duke Energy to install hundreds of thousands of communications nodes, which interface with electric and gas meters, line sensors, transformers, and other end points, meters, sensors, and distribution automation equipment, and optimize energy usage in five states.
- Working with ECOtality, a maker of electric vehicle (EV) charging stations, Qualcomm participated in The EV Project, the largest deployment of electric vehicles and charge infrastructure in history. The project, now in nine states plus the District of Columbia, leverages cellular technology incorporated into charging stations, enabling EV car drivers to easily find charging stations with their smartphones. Moreover, the solution allows users to reserve stations as well as receive alerts users when the charge is finished or if it the charge has been interrupted.
- Another exciting development, also involving EVs, is Qualcomm Halo’s teaming with Renault and Delta Motorsport in London. Qualcomm Halo, a subsidiary of Qualcomm, produces wireless charging mats that enable EV drivers to simply drive up and park over the charging mat—no exact alignment necessary (e.g., you have to line up your electric toothbrush perfectly on the charger in order for it to charge). Initially, the benefit is no longer having to deal with tangled charging cables. But looking beyond that, Qualcomm Halo envisions embedded chargers in the roadway. Even further out is the idea that these mats could be built into the road and connected to the overall Smart Grid. Depending on the time of the day, more or less energy resources could be devoted to that specific roadway, effectively channeling energy to where it’s needed most.
Cisco IBSG is also engaged with the Internet of Everything in a variety of ways, such as through the Connected Vehicle.
I’m interested in hearing your thoughts on how M2M connections—and the Internet of Everything—can enable Smart Cities of the future.
Tags: Cisco, connected vehicle, IBSG, infrastructure, Internet of Everything, IoE, living lab, M2M, Machine to Machine, Networks, services, smart cars, Smart City, Smart Grid, software, wireless