We’ve learned a lot since releasing our original research on the Internet of Everything (IoE) at the end of 2012. I created a top-10 countdown style review of these learnings, however, today, I’m jumping right to #1 (sorry David Letterman). Here it is: #1 – Context…not content…is king.
Same Person, Different Customer
I was recently on a business trip to the Middle East. Just before boarding, I realized I left my headphones at the hotel. Not wanting to be on a 10-hour flight without them, I ran to the electronics vending machine I saw on the way to my gate. Without regard to price, I purchased the headphones I wanted and headed to the gate.
Now, contrast this event to when I originally purchased the now-lost headphones. I went to Amazon.com. After reading the description and reviews, and doing some additional online research to make sure I was receiving the best price, I placed my order and waited two days for the package to arrive. Read More »
Tags: Cisco, Cisco Consulting Services, Cisco Mobility, Internet of Everything, IoE, Joseph Bradley
Since manufacturers around the globe constantly have to adapt to ever shifting market conditions, any technology that lends a competitive advantage can be a game changer. Implementing wireless on the factory floor can be just that. And our announcement with Rockwell Automation this week at Automation Fair, will make this a no-brainer. The announcement covered enhancements to our joint architecture with Rockwell Automation called the Converged Plantwide Ethernet (CPwE). The Cisco branded version, called Connected Factory, is a portfolio of validated, proven architectures, capabilities and market-leading technologies and services for industrial markets. Factory Wireless is the latest solution offering in this portfolio and delivers unified wireless for industrial applications. Read More »
Tags: Cisco, Cisco Connected Factory, Factory Wireless, Internet of Everything, Manufacturing, Rockwell Automation, Rockwell Automation Fair, Tony Shakib
The contact center came into being nearly 25 years ago and is now the de facto communication channel for organizations to connect with their customers. A lot has changed since then. And there’s much more change to come with mobility, big data, collaboration, and the Internet of Everything making their collective mark on the user experience.
Recently Paul Stockford, founder and chief analyst of Saddletree Research, and I discussed the evolution of the contact center and our predictions for what’s next. You can listen to the Future of IT podcast episode via iTunes.
Our top predictions: Read More »
Tags: Cisco, contact center, Hans Hwang, Internet of Everything, internet of things, IoE, IoT
After a whirlwind week in Tokyo, it’s clear that Japan – the world’s third largest economy — is embracing the potential economic value of the Internet of Everything (IoE). For Japan, we estimate an IoE opportunity of $870 million over the next decade (out of a global economic value of $19 trillion).
With its proud history of industry, technology and innovation leadership, Japan is an ideal location for Cisco’s 7th IoE Center of Innovation — a $20million investment for Cisco — which opened last Thursday with nine Japan-based ecosystem partners. The excitement is high around our open lab’s charter to bring together customers, industry partners, startups, accelerators, government agencies and research communities to collaborate on next-generation technology. Photos of the center’s opening are here.
In Tokyo, we will be working with partners to develop Fog Computing solutions focused on Manufacturing, Sports and Entertainment and Public Sector. These Fog solutions extend cloud storage, computing and services to the edge of the network, a critical element of realizing value from IoE.
Read More »
Tags: Cisco, Cisco IoE Center of Innovation, Fog computing, innovation, Internet of Everything, internet of things, rob lloyd, Wim Elfrink
The Internet of Things opens up a wide range of possibilities for businesses, especially in the context of an increasingly mobile workforce and primarily mobile customers. To distill down which aspects of IoT are meaningful for business, I joined panelists from Google Enterprise, AnyPresence, and OpenMarket at the Open Mobile Summit to share our thoughts with moderator Maribel Lopez. Here are some of the key insights I took away from our conversations:
The opportunity for businesses is about so much more than just connecting Things. Our industry calls it the Internet of Everything to describe how People, Process, Data, and Things get connected to drive business value. When you look at new ways to connect all aspects of a business, everyone in your organization can make better decisions – and your business can run with greater operational efficiency. Read More »
Tags: Cisco, Cisco Mobility, Internet of Everything, internet of things, IoE, IoT, Open Mobile Summit, Tony Shakib