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#HITEC Higlight: How Cisco’s CMX is Delivering Profitable Outcomes to the Hotel Industry

hitec14.1HITEC 2014 takes place this week in Los Angeles, where the brightest minds and hottest technology in the Hospitality industry congregate in one place, with over 300 companies displaying the latest technology solutions to the industry.

CMX is featured at the HITEC Convention in both the Cisco booth and as a part of the Hyatt keynote address.

Cisco CMX @ HITEC

Cisco’s CMX solution was on display at the Cisco Booth and also running at the event venue the Los Angeles Convention Centre.

The following screen shots show some examples of the analytics in action at the show.

This is a heat map of devices during the early part of the morning when the exhibition flow first opened, and the delegates can be seen streaming in the front entrance and then spreading out across the show floor. We can also see that over 3000 devices have already been detected at the venue.

hitec14.2 Read More »

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The Momentum of 802.11ac Moves into the Real World

Wireless is enabling change everywhere. According to Cisco’s VNI Global Forecast, wireless traffic will bypass wired traffic 40% by the year 2017. This is evident by the way many organizations are using Wi-Fi technology.  Take healthcare providers as an example: many hospitals today rely on Wi-Fi to provide seamless clinician roaming, improved efficiency and patient care--not to mention patients’ relatives and friends who expect to connect to guest Wi-Fi. And then there is education where we are seeing both universities and K-12 schools faced with more and more students coming onto campus carrying mobile devices with bandwidth intensive applications like video.

The explosion of high performance applications and the number of clients using them is a big reason why 802.11ac adoption is happening at a rapid pace. 802.11ac as a standard addresses the performance needs of applications while providing a robust network that handles a growing number of client devices. Cisco provides our customers with a unique solution to meet the high density requirements with a technology suite called Cisco High Density Experience (HDX). HDX helps Cisco customers prepare beyond 802.11ac and addresses the key aspects of any network that is challenged by the high density of large numbers of clients on the network and increasing performance demands of bandwidth intensive applications.  Deploying 802.11ac with Cisco’s HDX Technology will provide a relief from the bandwidth demands while also making the overall Wi-Fi network more efficient.

With this in mind, we are hosting a webinar on June 26th where we focus on 802.11ac Standard, Cisco’s 802.11ac solution including our HDX Technology and how it can be used in various networks. We have also invite Joe Christoffersen who is the Director of IT at Katy Independent School District in Katy, TX to provide his unique perspective on how Katy ISD is deploying 802.11ac, how it will affect the performance of his network and the benefits he expects from this technology.

The webinar is next Wednesday at 1:00PM PDT. Here is the registration link. If you miss it, we will have it available on demand here shortly after.

For more on Cisco’s 802.11ac, visit www.cisco.com/go/80211ac.

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The Future of Wireless: Times are Changing Before Our Eyes

We live in amazing times, ask anyone who ever had to look up a phone number in a phone book. In the past this was the only way you could find the number to your favorite restaurant if you wanted to make a reservation. Today, all we need to do is reach into our pocket or purse and grab our mobile device, open an application and in a few seconds (not minutes) we have the phone number. Not only that, but we can see the menu and make a reservation right from the device. Over time we have become dependent on carrying the world (both personal and professional) in our pocket. With mobility, we are always on, always connected: nothing—whether it’s your team’s latest score or that email from a vendor you need to send to your boss—is more than a quick search away.

What once seemed unfathomable, this way of always being connected is now commonplace. However, as the application developers sit and think of the next killer app, the IT team has to make sure the network can not only support this new app, but also assure the performance meets the higher and higher demands of new apps. This requires the network to be more application-aware. And the reality is that more applications that require higher network performance are coming at a faster rate. Add to it new devices that use these applications are becoming accessible to everyone. On top of that, the people that use these applications and devices are becoming more demanding in terms of reliability and experience. So what is an IT person to do?

“We were ahead of the times,” says Joseph Tufano, VP and CIO of St. John’s University. “But times have changed. You see it everywhere: for example, if you go to a basketball game on campus, and there’s a timeout, everybody is using their mobile devices.”

IT is always working to increase the wireless performance of the network. However, as more bandwidth becomes available, users increase their usage and consume that bandwidth. Read More »

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