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What’s your Cisco IP phone story?

December 3, 2012 at 8:22 am PST

As the market leader in Unified Communications, Cisco has a broad customer base, with organizations from the Fortune 500 to small local businesses using our UC portfolio of infrastructure and endpoints. Since we have over 120,000 customers and over 50 Million users across the globe, we wanted to find out more about who these users were and how they use Cisco IP phones on a daily basis. Last week, we launched a Facebook contest asking our Cisco Collaboration fans to submit photos of all the interesting locations where they use their Cisco IP phone, and to tell us how they use them and what benefits they were seeing from their phone.

I’m excited to report that the responses have been fantastic! Cisco users have been enthusiastic with their stories, sharing how Cisco IP Phones complement their workspace, and offer their organization a highly reliable and proven technology that is still very much at the center of facilitating enterprise communication and collaboration. The always-on familiarity of the dial tone, the secure access to directory features and the high quality of the voice and increasingly video interactions are all contributing to these devices being used on a daily basis. Users span all industries and include teleworkers, nurses in a hospital, call center agents and retail store managers, and office workers from different industries, each of whom rely on a high performing, stable solution for their critical communication needs.

What’s your Cisco desk phone story? Become a Cisco Collaboration fan on Facebook and share your story! Read More »

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Loose Lips Might Sink Ships – The Conundrum of Social Communication

Loose lips might sink ships is a propaganda idiom originated during World War II to bring awareness to the hazards that may be caused by careless talk of subject matter that could be potentially vital information to the enemy.  As a US Navy veteran, I take this to heart and do my best to protect corporate data no matter how insignificant it may seem.  However, social communication sites such as FacebookTwitter and YouTube provide new avenues of personal sharing in a social context that could have considerable ramifications in a professional context.

The other day I was talking to somebody about the challenges of publicly available communication sites and concerns on how to secure professional content from being openly shared.  In many cases employees use the before mentioned sites to communicate internally or externally and often times may be sharing sensitive corporate data on these sites — not with the intent of being malicious, but because it seems like the right way to share information or they want to circumvent IT placed restrictions.  He then shared a story with me of a coworker that posted a simple status update to a social site, something to the affect Read More »

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The Power of Social Networking in Business

By Steven Shepard, Contributing Columnist

In late spring of 2012 my friend Gary Martin and I attended a photography workshop in Death Valley. Rather than fly into Los Angeles from the east coast, we chose instead to drive from Gary’s home in western Wisconsin to California.

The trip took four-and-a-half days; we drove through Minnesota, where we had the pleasure of visiting the one-and-only Spam Museum (yes, there really is one; that’s an article for another time); South Dakota; Wyoming; Utah; a tiny sliver of Arizona; and the southern cone of Nevada, before we made our way into California.

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DHCPv6 in the Cloud – DHCP Performance Testing and Results

As service providers move to cloud-based services, their IP addressing management system must operate efficiently in the virtualized environment of the cloud.  And within the cloud environment, these systems for DHCP, DNS and IP address management must also be fast. For example, many organizations have expressed a concern that poor DHCP performance could be the weak link when thousands of customers come back online after a failure event.  If DHCP address requests are handled in a slow or scattered manner, servers will not be able to service all requests in a timely fashion.

Another requirement for IP address management systems is support for IPv6, as the depletion of IPv4 addresses has led to many organizations finding themselves facing a rather accelerated and mandatory migration to IPv6 (read: yesterday’s World IPv6 Launch). While one of IPv6’s promises was the elimination of the need for DHCP, the reality is that centralized network management has made DHCPv6 a necessity.  DHCP allows network devices to Read More »

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Cisco Updates Mobile Ready Net Portfolio for Use by First Responders, Military and Government Markets

Cisco today announced enhancements to its 5900 Series Embedded Services Router (ESR) product line, including the 5940 ESR and 5915 ESR, to bring improved performance and added features to the ruggedized routers. The updates expand the capabilities of Cisco Mobile Ready Net solution architecture, establishing a scalable mobile network that connects organizational resources with a high degree of security to connect users how, when and where they need.

The Cisco Mobile Ready Net solution is the platform for extending information sharing and collaboration to highly mobile users, even those operating in the most severe and remote locations. The solution’s architecture targets the critical challenges of mobile networking environments, including size, weight, power, router-radio integration and ad hoc networking.

Enhancements to the 5900 Series ESR include IP Multiplexing, WAAS Express, improved performance, support for an extended number of Call Manager Express end points, Dynamic Link Exchange Protocol (DLEP), Federal Information Processing Standard (FIPS), Common Criteria, USGv6 and IPv6 Ready Logo certification and much more.

For more information, please visit:

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