Reduce Costs and Increase User Adoption of Video
Yesterday I took my car to get a dent fixed. It was one of those dents that, while barely visible, required a lot of time and expense to fix. (In fact, you had to kind of crouch down and look very closely at the underside of one panel to see it.) But given that it […]
Solving Customer Problems with Flexible Solutions
I recently flew from Heathrow to San Diego to attend Cisco Live. About an hour in and the cabin crew started serving dinner. It was a full flight...
“Seeing is Hearing” – Where Video Really Makes the Difference
I love hearing customers talk how they’ve conquered communications challenges using our technology. It’s exciting to be a key part of their journeys and successes. A recent conversation with such a customer affected me in a powerful and personal way that I haven’t stopped thinking about it. It was late afternoon at a recent technology […]
How Cisco Scored a Spot on TWiST
If you don’t know about the podcast series, This Week in Startups (TWiST), hosted by my friend Jason Calacanis, it’s worth checking out. Jason is a legendary investor and media mogul who has his fingers in every part of the tech industry. Each week, he brings CEOs, business founders, venture capitalists, angel investors, and tech […]
Collaboration Systems Release 11: Innovation and Integration for the Best Experience
If you’ve been following Cisco Collaboration, you know that we’re focused on the experience. The whole experience: Product experience for users Sales and support experience for partners Purchase, deployment, and management experience for administrators The market continues to centralize on unification of voice; video; messaging and presence; conferencing; and extending communications to customer and team […]
Collaboration Technologies Can Help Reduce Travel Costs Without Reducing Relationships
Did you know these corporate travel facts? On average, companies spent more than 10% of their total annual budget on expenses related to business travel in 2014, according to Aberdeen. Non-compliance with corporate travel policies is a top-three challenge for 57% of executives surveyed by Travelport. Nearly 85% of respondents to the Travelport survey say […]
We’re Happy to Oblige
My biggest take-away from today’s set of announcements? Customers just cannot get enough of Cisco video collaboration products. Our new Cisco TelePresence MX800 Dual, for example, was not a planned product. But after experiencing the vast, single 70-inch screen of the original MX800 (now called MX800 Single), customers told us they wanted more of that […]
4 Ways Video Conferencing Makes a Difference
Video conferencing can provide business benefits no matter the industry. Retailers and financial institutions employ video to interact with customers. Medical professionals consult across distance. Manufacturers address production issues more quickly. Where the need for interaction exists, so does the potential for video conferencing to add value.