PBX

3 min read

The drivers for cloud calling and contact center solutions are stronger now than ever – but for large enterprises, moving to the cloud can seem like a daunting undertaking. Fortunately, Cisco has designed solutions to allow enterprises to act now, choosing small steps – or even a giant leap - for big impact.

5 min read

Tragedies can happen in the blink of an eye. Cisco Unified Communications Manager (UCM) supports enterprises by adding lifesaving features to its award-winning multi-line telephone system (MLTS)

8 min read

This is part five of a seven-part series on how IT managers and communications service providers (CSPs) can work together to simplify their migration of premises-based communications to the cloud.

6 min read

This is part one of the fourth installment in a five-part series on migrating business communications services. In this post, we take on another common challenge in migrating business communications to the cloud – the increased demands on IP access connectivity – both from a technical and commercial perspective.

8 min read

Third in a five-part series on migrating business communications services: Deciding when to deploy sites and users on multi-tenant (“public”) cloud solutions versus dedicated, virtualized (“private”) cloud solutions.

6 min read

As service providers build out their migration offers, one of the most important offer elements relates to how aggressively to turn down legacy systems and turn up cloud communications services. This is the second in a seven-part blog series on migrating business communications services.

4 min read

In a five-part blog series, we break down the challenges and complexity of cloud communications migrations. We will also provide a series of recommendations to simplify migrations for both service providers and businesses caught in a holding pattern with their existing PBX infrastructure.

4 min read

If you are a technology professional, then chances are that you are aware (maybe to the point of annoyance) that everything is getting defined in software these days. We have Software-Defined Networking (SDN), Software-Defined Data Center (SDDC), Software-Defined Storage (SDS), and the list goes on and on. Software defining anything has become such a powerful […]