Kristyn Hogan

It gives me great pleasure to announce that Webex Contact Center, our contact center as a service (CCaaS) solution, has been added to our agency offer. 

Our dedication to our channel partners shines through innovation that increases market opportunities, unlocks new routes market, and transforms the way our customers do business.

The market shift toward as-a-Service (aaS) and managed services is creating several new opportunities for Cisco and our partners.   With success via Cisco’s channel and our recently launched agent route to market, we are excited to announce that we are expanding our agent model. 

WebexOne further validated that the future is hybrid work. At the event we showcased that Cisco technology will set the benchmark across the industry for enabling hybrid work models, remote, in office, and everywhere in-between. Looking forward to continue the excitement at Cisco Partner Summit 2021!

Our collaboration team continues to deliver breakthrough innovations that are removing friction involved with a transition to hybrid work. Join us for weekly training events and get up to speed on the latest products, programs, resources, and tools—which will also help you to educate customers and build your pipeline.

The future of work is hybrid, the data is hard to ignore. As employees head back to the office, 77% will embrace a flexible style and 98% of meetings will include at least one remote participant. Such is the new way of life.

To help accelerate the safe return to office we’re simplifying offers and investing in programs that will make it easier for partners to deliver hybrid experiences and keeping profitability top of mind. Here are three resources that will enhance your go-to-market efforts: