Digital disruption is transforming virtually every role in every industry. Every day I see how the proliferation of online, mobile, and social interactions has created the need for completely new...
The key to retail today is customer understanding —where each customer stands on his or her personal shopping journey, whether in-store or out. Retailers must “know” each shopper as never...
I recently returned from a Financial Services Summit event in China, where I discussed trends in an omnichannel delivery strategy with an audience from 30 banks. A central part of my discussion was the notion that things are not changing, they’ve
In the first six months of 2013, 53 percent of cybersecurity incidents were in the energy sector, according to the Department of Homeland Security. As cyber-attacks are becoming increasingly prevalent in industries that support our critical
Last week, I had the opportunity to present at the DGI Enterprise Architecture Conference & Expo. Specifically, I spoke about enterprise architecture’s role in the convergence of big data, mobility and cloud. Emerging technologies can provide
As technology continues to evolve rapidly, citizens and end-user government employees are reaping the benefits. Government is responding to the growing demand for increased e-services and faster access to data by aligning resources to more adequately
Valley Children’s Hospital is a nonprofit, state-of-the-art, children’s hospital on a 50-acre campus in Madera, California, with a medical staff of more than 550 physicians. With 356 licensed beds, Valley Children’s Hospital is one of the
Kelly Kramer, Cisco’s Chief Financial Officer, shared an inspirational message with more than 100 young women on Cisco’s San Jose campus yesterday: “You don’t need to live under gender stereotypes; you can be whatever you want to
I recently delivered a keynote address called “The Internet of Things: What Does It Take to Make the Internet of Everything Real?” at the IoT Global Innovation Forum in Dallas. I talked about the important linkage between the Internet of Things (IoT)
