Gartner MQ

Blog post

Cisco a Leader in Gartner’s Magic Quadrant for Contact Center

Gartner recently published its annual Magic Quadrant for Contact Center Infrastructure, Worldwide report. And for the fifth year, Cisco is positioned highest in "Ability to Execute." Gartner bases Ability to Execute on several criteria, including the breadth, quality, and overall maturity of vendors' applications; their customer support capabilities; and their ability to deliver solutions that enable contact center operations in the formal contact centers of midsize or large enterprises.

June 23, 2016 2 min read