Financial Services

3 min read

See what the key themes were at InsureTech Connect's 2023 conference and how Cisco is able to meet the Insurance industry's needs.

6 min read

Financial services employees have sampled hybrid schedules, and they want to keep that tune playing. The three keys to keep it humming are empowered associates, smarter workspaces and technology.

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Customers rely on their financial apps. See how Cisco and partner Evolutio are helping financial institutions harness data from these apps to make timely business decisions.

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$2.5 billion dollars worth of fines have been levied against financial institutions due to employees using unauthorized communication channels and not recording these communications. What can be done to try and prevent this from happening.

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Ransomware is a key focus for regulatory bodies, like the FFIEC, in adapting to the new cyber security environments. See why Cisco Umbrella is a recommendation for a protective DNS service.

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Financial services institutions have learned that world-class customer experience requires a world-class agent experience. The evolution of digital channels and modern cross-channel customer journeys increasingly rely on the contact center. If you don’t know what’s happening, you don’t know what’s happening — and that lack of visibility is a problem.

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Check out and read what is new in the financial services portfolio explorer.

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Regulatory pressures, environmental sustainability commitments, and cyber security risk are all demanding an enterprise re-think and ongoing transformation.  If a bank wants to increase its alpha then it’s going to need a comprehensive artificial intelligence (AI) strategy.

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Compliance risk mitigation is a strategic priority for financial institutions. The impact of digitization and hybrid work on business communications compliance is causing challenges that could result in industry fines as evidenced by the SEC punishment to major banks.