Enterprise Connect 2015

April 7, 2015

COLLABORATION

Enterprise Connect 2015 – it’s about communication, not technology

2 min read

Let’s step into the “way back machine.” It’s 1985, and my friends and I are waiting in a long line to purchase U2 concert tickets. We are beyond excited; they are coming to the Worcester Centrum and we are determined to score tickets for this momentous event! It’s a very, very long line at the […]

March 17, 2015

COLLABORATION

Spark a Revolution

2 min read

Today’s companies must evolve or face extinction. If they stand still, they’ll die. Pretty dramatic, I know, but that’s the reality. Forty percent of Fortune 500 companies will no longer be around in 10 years[1]. Companies in every industry know they need to move faster and innovate quickly to survive. But transforming traditional businesses into […]

March 17, 2015

COLLABORATION

We’re Happy to Oblige

3 min read

My biggest take-away from today’s set of announcements? Customers just cannot get enough of Cisco video collaboration products. Our new Cisco TelePresence MX800 Dual, for example, was not a planned product. But after experiencing the vast, single 70-inch screen of the original MX800 (now called MX800 Single), customers told us they wanted more of that […]

March 17, 2015

COLLABORATION

Context Matters: Announcing Context Service for Better Customer Care

2 min read

“Hello, Mr. Famous, and thanks for calling 1-800-WeCanHelp! I see you bought three items from us last week, and you IM’d with our agent Chet yesterday when you had some...