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Lenore Files

Solutions Marketing Manager
Customer Collaboration

Lenore Files is a Solutions Marketing Manager supporting the Customer Collaboration portfolio at Cisco. In this capacity Lenore is responsible for overall marketing planning and execution which includes; product positioning, solution messaging, events, social media and go-to-market activities that support social media customer care, video-enabled contact centers, agent and supervisor applications and advanced contact routing and queuing solutions.

Lenore joined Cisco as part of its November 1999 acquisition of WebLine Communications. While at WebLine, she held a variety of marketing and go-to-market roles. In her free time Lenore enjoys outdoor activities such as tennis and provides advocacy support to families dealing with Autism Spectrum Disorder.

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