Avoid CX Disasters with These Three Digitization Strategies
While there’s no surefire way to completely avoid mistakes in digital engagement, you can minimize them in your business by keeping today’s connected and empowered buyer in mind. John Stone shares a few ideas to guide you as you design your strategies:
How Digital Giving Is Improving People’s Lives
Digital transformation impacts nearly every industry and aspect of our lives. At this time of year, our thoughts and actions turn toward giving, so let's see how digital giving is improving people’s lives.
The Digital Age Takes Over: Top 5 Predictions for Reshaping Value in 2018 and Beyond
What’s happening in technology? How is technology changing society and business? Check out 5 predictions that will reshape how value is created and determine the winners of the digital age.
Driving by Cellular! – Cisco, Vodafone and Ericsson Push the Possibilities of 5G
Can we build cellular networks with the low latency and high bandwidth required to drive a car by remote control? Cisco, Vodafone and Ericsson prove it can be done.
#CiscoChat Recap: Leveraging Technology to Accelerate Social Entrepreneurship
Whether you’re a student with an idea for the “next big thing” or an organization looking to scale, technology is playing a huge part in making innovation possible.
From Reactive to Predictive Services: The Power of Services Innovation
Cisco introduces groundbreaking innovation in IT Services: preventing network impacting events by predicting issues and delivering ongoing optimization.
Creating Digital Leaders Who Thrive in a World of Exponentially Accelerating Change
Thriving in a digital world requires agility. To bring this concept to life, members of my team created a Digital Business Agility (DBA) framework.
Live #CiscoChat November 2nd: Leveraging Technology to Accelerate Social Entrepreneurship
Join Cisco CSR's #CiscoChat on Thursday, November 2 to see how social entrepreneurs are leveraging technology for good.
Three Key Takeaways from Cox Communications’ Customer Presentation
I recently spoke with a select group of Cox Communications’ customers. The audience consisted of CXOs in gaming, healthcare, education, and the public sector. I was impressed with the dedication and commitment they showed to urgently solving the very difficult challenges of thriving in a world of digital disruption. Here are the top three insights […]