Bethany Duffrin

Customer Success Manager

Enterprise Collaboration

Bethany has experience in customer success roles both with Cisco and a parter company. She is passionate about taking a holistic approach to adoption and helping customers achieve business outcomes.

Bethany enjoys putting a creative spin on her engagements, utilizing video communications, personalized touches and using her psychology background in understanding personality drivers.

Outside of practicing adoption, Bethany enjoys traveling internationally, is a self proclaimed cat lady and singing broadway show-tunes.


November 4, 2019


Increasing Workplace Transformation Adoption by 110% in Less Than Six Months

3 min read

Cisco helped transformed user experience at Midco, a leading provide of reliable, high-speed internet with seamless videoconferencing and messaging capabilities by 110% in less than six months.