Announcing the New Global, Scalable, and Cognitive Cloud-Based Webex Contact Center
Cisco unveils enhancements to its cloud-based Webex Contact Center solution, improving agent and customer experiences.
4 Ways Huddling Helps Gen Z in the Era of Huddle Spaces
Cisco's huddling culture starts young. Cisco huddle spaces help give feedback and allow co-creation on a whiteboard from anywhere in the world on any device. Click to read more!
Accelerate GTM Transformation Using the Jobs to be Done Framework
Cisco helps mitigate ‘failure to execute' with 5 frameworks that focus on a go-to-market transformation. One of the most powerful of these frameworks is “Jobs to be Done” (JTBD),
Webex Collaboration Receives an EXCELLENT Rating from PC Magazine and is the Overall Award Winner for CRN’s ARC Report …
Cisco Webex was recently named PC Magazine Editor's Choice and best Overall Win in the 2019 CRN's Annual Report Card survey for collaboration!
Why modern banks are (still) investing in brick-and-mortar branches
Despite the trend toward digitization and a shrinking branch footprint, the brick-and-mortar bank doesn’t seem to be disappearing anytime soon.
Intelligent, Integrated Management with Cisco Headsets
Cisco is disrupting the UCC headset market by seamlessly extending the collaboration experience and creating an intelligent, integrated headset management that leverages existing Cisco collaboration infrastructure.
Webex Calling: Three Takeaways From Cisco Live US
Cisco is number one in the market for cloud and on-premises calling. See why Webex Calling helps our new midmarket and enterprise customers.
One Year in the Life of Voice: An Interview With Voicea CEO Omar Tawakol
Interviewed by Donald Tucker: Donald Tucker leads Cisco’s acquisition and investment efforts related to the market for Collaboration products and services. Donald joined Cisco from Oracle via the acquisition of...
Collab Hacks 2019: Innovation Starts on the Inside
How does an opportunity to develop your ideas into reality happen? Easy. Come to Cisco, where innovation starts on the inside.