Cisco Partner Ecosystem

September 21, 2016

PARTNER

Customer Success in the IT Industry via Outcome Engineering

1 min read

For the 20 years I’ve been at Cisco, Customer Success has always been an important part of who we are – doing whatever it takes to make the customer happy. But over the years, Customer Success has taken on a larger meaning and is fast becoming an industry term. For Cisco and the IT industry, Customer […]

September 14, 2016

PARTNER

The Inevitability of Perpetual Contracts

5 min read

The concept of no-touch automated bookings is a very straightforward one: How do we reduce the need to “touch” or spend time and energy on the low-dollar contracts that we renew in the market? How do you enable a sales team to focus on the larger revenue opportunities and still drive solid renewal capture in […]

August 8, 2016

PARTNER

Microsoft Recognizes Cisco’s Impact. Shouldn’t You?

2 min read

Cisco was front and center at Microsoft’s worldwide partner conference in Toronto recently. We had prime real estate at the entrance to the exhibit hall, engaging the 16,000 people in attendance to share how Cisco is helping Microsoft partners deliver value. Not only did we win two awards and rocked out to Gwen Stefani, but […]

August 5, 2016

PARTNER

Partner Rewind and Fast Forward

2 min read

Spend less time making more money. Sound good? Keep reading. This week we’re talking about: Making money just got easier How to reach more of the right customers: a use case Making the mobile experience easy, instant, and collaborative   Making money just got easier. Helping you be more profitable is something we’re always thinking […]

August 1, 2016

PARTNER

Outcomes Through Digitization

3 min read

Drive the bottom line through Business Outcomes, powered by Digitization. Mohandas Gandhi was spot on when he said, “Be the change you wish to see in the world.” These words epitomize what consumer’s value today. Our society has become accustomed to completing tasks with the touch of a button (hah, I sounded like a true […]

July 29, 2016

PARTNER

Collaboration Partners, Is Your Blood Still Pumping from Cisco Live? Sure It Is.

2 min read

The innovations Chuck, Rowan, and team shared at Cisco Live opened yet another chance for us to share the limelight on the digital transformation stage. Cisco is clearly leading this production, and providing the Digital Network Architecture and partner ecosystem to deliver the enormous benefits of digital business for our customers, securely. You heard Chuck […]

July 29, 2016

PARTNER

Partner Rewind and Fast Forward

1 min read

Time is valuable. And it never feels like we have enough of it. Learn how to save time, make more money, reach more customers, and stay connected. Seem impossible? It’s not!   Service contracts are a time and money succubus. But they don’t have to be. Tracking thousands of services contracts, renewing those contracts, and ensuring […]

July 28, 2016

PARTNER

Putting the Power of Disruption to Work for You

3 min read

Most of us think of the word “disruption” as being negative. For instance, we get a late night phone call and our sleep is disrupted. Or we’re driving home from work and hit a traffic jam and our commute is disrupted. Whenever we’re comfortable and have a common routine that gets interrupted, it makes us […]

July 28, 2016

PARTNER

Winning Through Distribution

3 min read

Partners crave speed. Customers want business outcomes. Distributors respond to both in a big way. Understanding what partners and customers need to succeed is THE driving factor in my job.  When partners and customers succeed, Cisco and our distributors succeed. The key to ensuring this is simple – evolve before the industry does. My team […]