Kelli Kirwin

Senior Manager

Americas Global Customer Success

Kelli Kirwin is a senior manager for Americas Global Customer Success with Cisco. She is responsible for enabling the Americas Partner ecosystem to deliver value realization and consumption of the Cisco subscription portfolio to their clients. Her role oversees the strategy and execution of the Americas adopt and expand selling motions through channel partnerships in 27 countries.


October 17, 2016


Our Most Successful Partners Do This. And You Can Too.

3 min read

  In Scott Brown’s recent blog post, “The Digital Shift: Partner Evolution and Future of IT”, he talks about the transformation of product and service delivery models in our industry and evolution of sales practices to keep pace with customer expectations. As digitization and the anything-as-a-service model have taken hold, buyers want to pay as […]