SD-WAN – Hitting its Stride with Managed Services
In June, 2018, one of our service provider partners, BT, announced a new global service based on Cisco SD-WAN - “Comprehensive global managed service improves agility to deploy Cloud and accelerates digital transformation.” Great news for enterprises worldwide!
Cisco and BT Research the Digital Consumer
Cisco and BT recently surveyed 5,000 consumers across Europe, Asia-Pacific, and the Americas about their changing expectations for customer service. Review these eight trends against your current contact center capabilities.
Intercloud, The Next Internet Starts Here
Thirty years ago, two engineers – Cisco’s founders – solved a connectivity problem between two network islands on the Stanford University campus, and paved the way for three dramatic decades of Internet-driven innovation. Today, there’s hardly an aspect of our lives that isn’t touched by the Internet. For large and mid-size enterprises, government and education, […]
Cisco Announces Open and Secure Hybrid Cloud with the Collaboration of Cloud Providers and Technology Partners
In my previous blog , I noted that IT is increasingly transitioning towards an IT service broker role, taking advantage of multiple sourcing options to become an intermediary of...