In recent years, Artificial Intelligence (AI) has become a cornerstone of innovation, driving key decisions, enhancing operational efficiency, and enabling scalable solutions. However, its role in enablement-especially in learning and skill validation-has not been widely discussed. While some may be skeptical about learning from a tool we are teaching, AI’s capability as an impartial referee, when taught the rules of the game, is undeniable.
This is precisely the approach Cisco Black Belt Academy is taking. In its next-generation enablement experience, Cisco Black Belt Academy leverages AI-based models to validate learner assessments. You might wonder why AI is needed to validate assessments when multiple-choice questions (MCQs) can be checked programmatically. The answer lies in performance-based assessments, such as Perfect Pitch submissions, where AI helps evaluate learners’ competence, courage, and confidence. This empowers learners to effectively pitch Cisco solutions to customers, driving meaningful change in how technology is adopted for success.
Key challenges addressed with this innovation
- Valuing time for greater impact: We understand the value of your time and energy invested in enablement. Manual validation, even when expedited, takes at least two business days, which is not time-efficient. AI enables more automated, real-time performance-based assessments that are effective and help you succeed faster.
- Scalability: Last fiscal year, Cisco Black Belt Academy experienced a 47% increase in individuals and a 75% average increase in Stage 2 and Stage 3 training submissions globally. This led to over 236,000 certifications-a 57% increase from the previous year. To meet this growing demand, AI-powered validation provides scalable, real-time feedback and corrective guidance.
- Penetration: Manual validation depends on subject matter experts (SMEs) with relevant linguistic skills to cover a global audience. AI-based validation can assess submissions in multiple languages, overcoming this limitation and broadening reach.
- Micro Learning: Beyond validation, AI creates a mirror for learners to practice their pitches repeatedly, helping them master delivery before engaging customers.
AI and Mindtickle Integration
With Mindtickle’s AI-based Perfect Pitch, Cisco Black Belt Academy not only validates pitch submissions using AI but also enhances submission criteria creation through Co-pilot-based mission-building capabilities. This integration enriches the enablement experience by combining AI validation with intelligent content creation.
Invitation to Engage
We invite you to try this new AI-validated Perfect Pitch feature and share your thoughts, suggestions, feedback, or even criticism. Your input is vital for us to continuously improve and develop enablement offerings that are meaningful and relevant to our audience.
Thanks and happy learning!
Tejas Patil
Black Belt Partner Academy – Platform and Operations Leader
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AI-powered validation can accelerate your learning journey!
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