Retention Trumps Satisfaction For about a decade, JD Power and Associates has been asking consumers to rate their satisfaction with insurance companies on a simple scale of 1-5. This summer, a study of the auto insurance industry found satisfaction
[WARNING: This blog post contains specifics on actual product features. Stop reading now if you prefer PowerPoint to Excel.] “Enterprise class.” Sounds awesome. But does it have any meaning to your business? It turns out that it does, but we need to
A story came out today showcasing the platform built to power Xerox Managed Print Services (MPS), and it’s hard to describe better example of how Cisco’s data center technology comes together to help unlock the full potential of cloud
At the Gartner DC conference in Las Vegas, Cisco SVP and General Manager Data Center Group David Yen delivered a key note speech yesterday highlighting the importance of a convergence infrastructure (starting with UCS) for the deployment of cloud.
As I mentioned in a previous post, I was in London last week at a conference. I
There has been major market traction this past year in the deployment of cloud services, but the discussion still too often focuses on cloud in the singular. Our experience has shown that companies are not typically adopting a single approach to
BayThreat 2012, the third annual information security conference in the South Bay of San Francisco, will be held December 7–8 at The Firehouse Brewery in downtown Sunnyvale, Calif. This technical conference is well attended by security professionals
Today, everyone at Cisco is excited about the release of a new book — “The Human Face of Big Data” by Rick Smolan, a former Time, Life, and National Geographic photographer best known as the creator of the “Day in the Life” book series. Cisco is
In my previous blog, we looked at how Catalyst switches can be used to assess video application readiness in the network before rolling out a video based collaboration application. In this blog, let us take a look at available tools on the Catalyst
