For this blog, I collaborated with two of the UK’s leading experts on marketing strategy: Moira Clark, Professor of Strategic Marketing and Director of the Henley Centre for Customer Management, at Henley Business School, University of Reading and
I entered the United States Marine Corps as a communications radio repair guy, which
Finding and securing data is difficult in hyper-distributed data environments. How to draw insights and enable action based on the data is even more challenging. But data is not the problem – connected data is the problem.
Join us for a conversation with Alyson Clarke from Forrester Research about the customer experience in financial services.
Cloud computing has reached a tipping point as many organizations have either adopted, or are planning to adopt, some form of cloud computing technology – whether IT knows and manages it or not. “Speed to capability” is one of the primary reasons that
In a few weeks thousands of IT leaders, telco operators, cloud administrators, app developers and OpenStack contributors will arrive in Austin, Texas for the OpenStack Summit. As you may know, Austin was the location of the very first OpenStack Summit
How can gamification help to drive ongoing engagement and participation within your online community? As a follow up to a previous gamification case study and blog post, I’d like to update you on the results. When you are managing a community
Software engineering and developer communities are driving the market for cloud consumption and leading each industry into a new era of software-defined disruption. There are no longer questions about elastic and flexible agile development as the way
Co-written with Frederic Trate, Sr. Marketing Manager Let me start by asking you a couple questions: Does your network grow in size and complexity every year? Are you still largely operating your network manually? Do frequent customer complaints make
