The origins, impact and future of AI Agents: A conversation with David White
One of Cisco’s Distinguished Engineers shares a rare look into the thinking that led to AI Agents and a glimpse into our AGI future.
Cisco Customer Experience
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Cisco Customer Experience
Is Reactive IT Finally Dead?
Life in reactive IT drains time and costs millions. Cisco Principal Architect, Jason Coleman, explains how Cisco is leading the shift to AI-powered, preemptive IT.
Solution Validation Services Matter More Than Ever Before
Cisco Solution Validation Services (SVS) are a critical component of the solution lifecycle. See the difference validation can make—not just in preventing costly failures like misconfigured security policies, incompatible integrations, or performance
Cisco Services and Support Demos at Cisco Live: A Recap!
Look back at the Cisco Customer Experience team’s services demos from Cisco Live 2025.
Cisco Announces AI Assistant Inclusion to Services as Code
We are revolutionizing infrastructure management with natural language queries. Here’s everything you need to know:
Cisco Live San Diego – that’s a wrap!
Stop by as Eric Knipp shares some takeaways from Cisco Live in San Diego.
Cisco Customer Achievement Award Winners Recognized at Cisco Live San Diego 2025
The Cisco Customer Achievement Awards: Americas 2025 took place last week at Cisco Live San Diego 2025, recognizing Cisco customers who have achieved exceptional results through the innovative use of technology. We’re thrilled by the response of the
Operators’ guide: 3 Technologies Re-architecting the Future of Security
Discover how the next era of security is being shaped by technologies like Hybrid Mesh Firewalls, Universal Zero Trust Network Access, and Quantum-Safe Security
Cisco Live 2025: Back in San Diego!
Cisco Live returns to San Diego in 2025, and new SVP and GM of Customer Experience for the Americas is excited to be there!