IDC Insights: What’s Next for Intelligent Technical Support?
In its recent study sponsored by Cisco, IDC reveals the true differentiator in the AI era is intelligent support. Surbhi Kaul shares how Cisco IQ meets the moment.
Cisco Customer Experience
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Cisco Customer Experience
Cisco Services – Global Innovations, European Commitment
At Cisco Live San Diego 2025, Liz Centoni, EVP and Chief Customer Experience Officer, announced that Cisco Support and Professional services were moving beyond break-fix and reactive to personalized, proactive, and predictive experiences, noting that
Soaring to New Heights: How AI is Redefining the Airport Customer Experience
Learn more about how artificial intelligence (AI) is changing every aspect of air travel.
Cisco Customer Experience at Cisco Live 2026 Amsterdam
Enjoy a preview of Cisco Live 2026 Amsterdam from Adele Trombetta. Take a peek at what Cisco Customer Experience has planned this year.
Navigating Firewall Migrations: Best Practices and Palo Alto to Cisco Next-Gen Firewall Specifics
Walk through the complex undertaking of migrating firewalls from Palo Alto Networks to Cisco Next-Generation Firewalls.
Cisco Launches Global Threat Modeling Security Assessment Service for Threat-Informed Defense
In today’s threat landscape, resilience depends on understanding how your adversaries operate as well as understanding your own environment. Learn about Cisco Threat Modeling today.
Modernizing Chip Manufacturing: Intel IT’s Journey with Cisco CX
Intel IT’s Sr. Director of Global Infrastructure Services and winner of the CX Customer Hero of the Year Award, shares how Cisco CX helped modernize their network infrastructure.
Cisco Live Melbourne 2025 Reflections: Transforming Cisco Customer Experience with AI and Human Expertise
Jacqui Guichelaar shares her reflections of Cisco Live Melbourne.
Demystifying Network as Code and Services as Code
Demystify Network as Code and Cisco Services as Code. Explore the evolution of network automation, declarative principles, and how Cisco's comprehensive, AI-integrated solutions bring efficiency and quality to network management.