It’s Your Turn to Leave Your Mark (with Cisco Spark)
In case you missed it, here’s an overview of “all the stuff about Cisco Spark” released on January 24th – from blog posts to videos and product information.
Collaboration
White Boarding in Cisco Spark: Always Yours, Always Live, Always Secure
When we started working on the Cisco Spark Board over a year ago, we looked at what makes a regular analog whiteboard so effective. One thing we identified is that anyone can use it. You can walk into any conference room, walk up to a whiteboard, and
You Can’t Schedule Innovation
Innovation doesn’t just happen at "9 a.m. next Tuesday." Ideas are unpredictable. And with fast-changing markets, CEOs are worried about keeping their organizations relevant. So many companies are disrupting markets that every company urgently needs
Continuous Collaboration
Continuous collaboration means enabling teams to innovate before, during, and after meetings. Collaboration isn’t a series of discrete, unconnected events (like meetings), or one-off conversations (like phone calls), or even string of discussions in
How Cisco Spark Board Enables Create-and-Do
A few weeks ago I invited my team to a cabin in the mountains for a work project. This is how we get stuff done in Norway. I plugged in a Cisco Spark Board and we were off. The Cisco Spark Board was really the only tool we needed to get work done
Switching UC & Contact Center Providers Can Be a Relief
In Industry shake-up times like these, you may worry about your contact center solution – and the impact on your customers: Will my solution still have support? Will my maintenance costs rise? What about new capabilities and innovation? If you're
The Sliding Doors of the Digital Age
The upcoming launch at Cisco is a little more personal for me than most launches. Alan Kay, Doug Engelbart and Steve Jobs have inspired me since I started designing collaboration products 12 years ago. This launch continues the journey they began.
Recording the Changing Face of Customer Journeys
Customer interaction is getting personal. The new era points to a concierge customer-service experience via video, allowing much more intimate and rich conversations. Contact centers have an enduring business requirement to capture and analyze
Do Is the New Disrupt
For great products to take off, it takes the right timing of two forces coming together: psychology and technology. That same combination has not been available for teams in the workplace. The collaboration industry has been taking small steps
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