At Cisco, cloud infrastructure spans multiple providers and tens of thousands of accounts. The data isn’t missing—it’s fragmented. Provisioning happens through multiple control planes, spend is tracked separately, and cost optimization, security, and health findings live in even more systems. Each system provides only part of the picture. The challenge is connecting the information and turning it into actionable intelligence that achieves business outcomes. 

One view of the cloud estate 

RunOn connects multi-cloud infrastructure directly to organizational context—mapping cloud accounts, spending, and operational findings to the teams and departments responsible for them. By unifying data from existing systems into My Cloud Universe, the platform provides a single view of Cisco’s public and private cloud footprint, instantly identifying who funds each asset, who owns it, and what needs to happen next, all within a unified AI experience. 

Different roles, different views 

Engineers, executives, and finance managers each view cloud estate through fundamentally different lenses. RunOn automatically detects their persona upon login to present the relevant context they need, with the flexibility to select or toggle personas on demand:  

• Engineers manage and provision their accounts, track spend, health, and take immediate action on outstanding issues. 
• Executives monitor cloud footprint, spending trends, savings opportunities, and risk profiles across their departments. 
• Finance managers gain visibility into the cloud footprint, tracking budgets and spend breakdowns within the departments they oversee. 

The underlying data remains connected, while each role starts with the relevant context it needs. 

Context-based advice, provisioning and lifecycle management 

As a core capability of RunOn, intent- and context-aware guidance pairs with one-click provisioning and lifecycle management. Teams can build, manage, and monitor their cloud environments in one place, keeping every workflow within the RunOn ecosystem from initial request through full decommissioning. 

From cloud visibility to action 

These capabilities illustrate the value of this connected view. 

Cost optimization. RunOn surfaces savings recommendations alongside the accounts and departments associated with the spend. This gives teams a clearer path to identify an opportunity, assign responsibility, and take  action. 

Cloud insights. RunOn consolidates health, resilience, security, and configuration findings across providers. Instead of requiring teams to investigate separate consoles, it brings findings into a shared view—connecting every issue to its underlying account and business owner, so teams can prioritize next steps. 

The goal is not simply to collect more data. It is to make that data actionable. 

Bringing AI into cloud management and operations 

RunOn Cloud AI builds on the platform’s data and operational capabilities through three types of assistance. 

• Learn. Get instant answers grounded in platform documentation and smart recommendations for your workloads. 
• Query. Ask plain-language questions about your cloud footprint—for example: 
  • “Show my cloud spend by tenant.” 
  • “Summarize findings from AWS, Azure, and GCP by criticality.” 
  • “Summarize cost optimization opportunities across my accounts.” 
• Act. Execute cloud actions directly using natural language from one unified control plane, including account creation, resource provisioning, and lifecycle management. 

Coming next: Integrating RunOn Cloud AI with Cisco’s Super-Agent (MyAgent) and enabling additional persona for other roles, bringing cloud-related questions and supported actions into a single chat interface that employees can use to get work done.