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Cisco Extended Care Improves Patient Engagement

Cisco’s new Extended Care Solution enables patient engagement and care team collaboration at any time and from anywhere including home, office and other remote locations.  Cisco Extended Care is a new browser-based health and wellness collaboration solution platform that features ad hoc and scheduled video consults, secure messaging, customizable pre-appointment questionnaires, a video library platform and the ability to manually capture readings from personal wellness devices.

Cisco Extended Care SolutionIn addition, the solution offers open application programming interfaces (APIs), enabling users to integrate with other third-party applications and environments, such as video workflow, into their existing patient portal solution, thus protecting existing investments.

“Cisco’s Extended Care solution offers our customers a new way to cater to patient wants and needs, ultimately providing patients with a better experience and increasing their engagement and involvement with their own care,” said David Plummer, general manager, Cisco’s Care-at-a-Distance Solutions. “By allowing patients and their care teams the opportunity to connect for both ad hoc and prescheduled video consults, and by providing secure messaging capabilities and online questionnaires, our hospital and clinic customers will be able to operate in a more efficient manner.”

A recent Cisco survey showed that nearly 74% of the 1,547 respondents were open to sharing medical information online, and the majority of those patients were comfortable with the idea of communicating with doctors using technology instead of seeing them in person. This shift in consumer attitude opens up new opportunities for hospitals and clinics to increase efficiency, while at the same time providing greater continuity of care, driving wellness education and potentially lowering the cost of care delivery. With new lines of communication and an increased dialogue between patients and doctors, hospitals can hope to see lower rates of readmittance.

If you are planning to attend HIMSS14 in February, be sure to visit the Cisco booth (#1453) to see first-hand how Cisco Extended Care can help your organization streamline and improve patient care.

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Amsterdam and ISE – Here We Come!

We are just under a week away from Integrated Systems Europe (ISE) and our teams are geared up and ready to go!  If you are planning to be in Amsterdam for this event, stop by and visit us in Stand 12-B74.

Our presence at this year’s event is even bigger than last year.  We will be showcasing some of our latest advances in video collaboration – products and features that provide a more intelligent approach for users and IT.  We will demonstrate how to enhance productivity, offer flexible working environments, and engage with your customers in new and innovative ways. You will also be able to experience “day in the life” scenarios of a business executive, information worker, deskless worker and mobile worker.  And partners Cyviz and iRobot will also be joining us.

Watch the brief overview video below to learn more and visit our event website for a detailed listing of solution demonstrations and the theater presentation schedule.

We will be hosting theater presentations Read More »

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Content Marketing (Made Easy)

January 22, 2014 at 7:20 am PST

Content is one thing. Marketing is another. The two are straightforward on their own but significantly more complex when combined. What we do at TechWiseTV is content marketing. But its still a work in progress.

My friend Amy Lewis (@commsninja) tweeted an article by Tracy Vides on ‘How Content Marketing is Ruining your Business”

Got me thinking about how we really have to work on the marriage between these two terms.

Read More »

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Israeli Pay TV Innovator Yes Launches Mobile TV Service with Cisco Videoscape

Israeli subscribers to satellite TV provider yes can now view 60+ channels of live/linear video, and thousands of on-demand titles, on devices well beyond the television set — and they can do so inside and outside of their homes.

It kicked off on December 23, when yes announced its “yesGO” service to PCs and Macs, as well as iOS and Android devices. (Tablets are particularly popular in Israel — nearly 40% of yes’ subscribers own them.)

With the new yesGO service, customers can stream (but not download) content at 720P, with full trick play support (rewind/fast forward) as well as preservation of state (resume on one screen where you left off on another.)

Yes is an Read More »

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Connecting Everything at the 2014 International Consumer Electronics Show

By Joe Cozzolino, SVP and GM, Cisco Service Provider Video Infrastructure

Right now, in North America, home security is the leading beachhead into the Internet of Everything (IoE) landscape. AT&T, Comcast, Time Warner Cable and Rogers, among others, moved into homes this year with advanced security products. All are actively cooking up ways to improve those beachheads, to make our homes – and our things more useful to us.

The ability for service providers (SPs) to drive more ARPU

So far, anecdotal evidence suggests that consumers like the add-on features — like video, water metering, smoke detection, thermostat control, water shut-off valves, proximity detection, and a long list of others. (They also like the break they get on their homeowners insurance…!) With takeup rates for home security systems still hovering in the “below 25%” range, there’s still a lot of room to grow.

As our CEO John Chambers will discuss in his CES keynote, we think the Internet of Everything is the next big thing in the overall transition to all-IP. We define it as a combination of devices, people, data and processes, which all come together in a life-improving way. (As the sole provider of the AT&T Digital Life controller, we’re very familiar with how to build that beachhead into the home.)

Here at CES, we’re showcasing a future vision of the IoE/Connected Life movement — with everything from gluten-detectors to connected basketballs to breaking glass detection. The point of it isn’t to plumb the depths of eyebrow raising use cases, which we’ve all seen perhaps too many times.

The point is to illustrate how the IoE can positively impact service provider networks. Maybe after the basketball breaks the window, the homeowner, who’s at work, gets a notification of three window companies that can be there within the hour.

Those are but a few examples of how the IoE can grow residential service satisfaction, and help service providers grow revenue. We have plenty more! It’s what we call Cisco Connected Life solutions. We are demonstrating these things in action this week at the Cisco booth #13342 in the Central Hall of the Las Vegas Convention Center and in private demonstrations for our service provider customers at The Wynn Hotel Las Vegas.

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