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My Cisco Live Milan IPv6 Firsts

That is it, Cisco Live Milan is over! The “before” of anticipation, seemingly a moment ago, is replaced by the “after” of takeaways and accomplishments for the week. Some passed their CCIE certification, some met a new business partner, but it’s likely that everyone learned something new. I am not an exception.

During the week, I presented at two different technical breakout sessions (BRKRST-2304 -- Hitchhiker’s Guide to Troubleshooting IPv6 and BRKEWN-2666 -- IPv6 on WiFi: You talk too much! NOT anymore) and spent my remaining time working with everyone in the Network Operations Center (NOC) to ensure that IPv6 is a smooth ride for all of the 9,000+ devices on the network. Not only did I learn a lot, but this year at Cisco Live Milan was a year of “firsts” for me.

  • For starters, it was the first time I shared details about my experience with large-scale IPv6 WiFi setups with Cisco Live attendees in the form of a breakout session. After talking with attendees, my main takeaway -- Read More »

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Behind the Scenes at the Ciscolive! Network Operations Center

July 10, 2013 at 4:45 am PST

I have been privileged to be part of a very dedicated team of networking subject matter experts for the past 5 years in prepping and running the Ciscolive! event  network.  Before 2008 the network was installed and monitored by a commercial events networking company.  However, it became clear with the number of Technical Marketing Engineers, Services Engineers and product developers on-site for Ciscolive! that we were well equipped to take on the responsibility in addition to our speaking responsibilities.

Planning

The preparation for Ciscolive! starts many months before the event with weekly, collaborative Webex sessions to discuss design criteria, venue particulars and product/feature configurations.  Generally the teams align into core Route/Switch, Data Center, Security, Wireless, and Network Management/Operations, however we work collaboratively to design and implement the best show network possible.  We have individuals that are part of our Cisco Remote Management Services (RMS) team, Video Surveillance and partner support from our CenturyLink Internet Service Provider and NetApp storage vendor.

A small part of the NOC staff will travel to the venue to survey the wireless, power and Internet service capabilities several months beforehand.

Read More »

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First Look – The Cisco NOC Model For Wired and Wireless

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Your NOC Your Way at Interop

Over the last few weeks, we’ve started to unpack some of the focus-group discussions we’ve recently had with hundreds of IT professionals.  The goal of these focus groups was to help as Cisco continues to ensure we’re meeting our customers’ needs.  We’ve discussed some of the top priorities for network managers including, keeping users happy, reducing the dreaded help desk calls, and improving ROI while reducing overall operational costs.

These and other top concerns for IT professionals were paired up with Cisco and partner technologies to show real solutions.  These solutions have been on display at Interop at the Cisco booth in our NOC area and will likewise be at the Borderless Networks booth at CiscoLive Orlando.  Jimmy Ray Purser and Rob Boyd caught up with the architect of this NOC, Marlowe Fenne to get an introduction to the Unified Access solution.

In this video you’ll see quick ways to: Read More »

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Cisco @ Interop – It is All about Solutions that Solve Problems

Usually at shows like Interop Las Vegas 2013, attendees wander around the show floor looking at all the new products that are coming out from vendors. Now it is always exciting to see the latest and greatest technology coming out, but very often there is so much information to consume it is difficult to envision how these new products will solve problems that IT organizations are facing today.

Cisco is taking a different approach at Interop this year. In the Cisco booth there are a number of demo stations including the traditional new product demos, ask the experts stations, trivia games and many more, but in addition there are two unique demos the “Your NOC Your Way” Demo and the Unified Access Experience Demo that take a solution perspective to addressing top IT concerns.

1. The “Your NOC Your Way” Demo

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This unique demo focuses on how Cisco solutions can aid in addressing the top concerns of network operations managers. Read More »

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On The Edge: Addressing Cloud and Mobility ROI Challenges

“Art and science have their meeting point in method.”

Earl Edward George Bulwer-Lytton

Tracking IT ROI has always been equal parts art and science, but lately it’s becoming even more complicated as organizations deal with technology transitions such as cloud and mobility. How do we know? Because Cisco recently asked hundreds of IT Managers in companies of all sizes how their businesses track ROI.

More specifically, we asked Network Managers, Data Center Managers, Server and Storage Managers, and other IT professionals how and if ROI was tracked for their groups. Answers varied widely, as you’d expect, but several point did become clear:  Read More »

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