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New Collaboration Cloud Harnesses the Power of IoE to Improve Public Safety

To see the growing role that technology is playing in law enforcement, all we need to do is turn on the news. From the growing call for police body worn cameras to the lack of physical security surveillance capabilities in an aged correctional facility system, there is an increased demand for law enforcement organizations to respond more quickly and effectively and with greater transparency to crises. In order to improve the collaboration and communication within agencies and with the broader community of public safety officials, Cisco and Verizon have teamed up to create a national public safety collaboration cloud for the eco-system of public safety organizations.

The National Sheriffs’ Association Collaboration Cloud will enable sheriff offices to easily acquire, deploy and communicate using video technology. The Sheriffs will also expand this collaboration to their public safety partners in all 3080 counties of the United States, so law enforcement organizations will be able to allow their personnel to quickly communicate within their own department or with other local, state or federal agencies to conduct their business. Using the cloud, law enforcement organizations can respond more effectively to real-time incidences as they occur and work together on inter-department or inter-agency task forces with ease.

The new cloud based collaboration technology will improve many areas of law enforcement activities, including patrol vehicle applications and drug and gang task force collaboration. The areas of probation and parole will also benefit from this service as they interact with correctional facilities, prosecutors, defense lawyers and the courts.
For example, the collaboration cloud can be used for video meetings and hearings with attorneys, judges and inmates at correctional facilities. This helps law enforcement organizations to significantly reduce transportation and overtime costs for personnel. It can also reduce other public safety risks including reduced movement of incarcerated individuals by enabling legal teams and providers of numerous inmate services to communicate with inmates via video.

The National Sheriffs’ Association Collaboration Cloud will give law enforcement organizations better access to resources to train their personnel on emerging response tactics and mandated training certifications. By equipping training rooms for remote training and accreditation services, organizations will be able to expand their programming significantly. This collaboration cloud also enables real-time communication between patrol cars, emergency operations centers, 911 centers and dispatch locations using a myriad of devices including tablets, smart phones and laptop computers. It opens the pathway of reducing the largest budget number in corrections through the delivery of telehealth in county jails, juvenile detention centers and state prisons.

Overall, the public safety collaboration cloud greatly enhances the ability of local, state and federal public safety organizations to collaborate and work together to preserve and enforce public safety. The National Sheriffs’ Association recognizes the transformative power this collaboration can have on public safety. During their annual conference this past June, the National Sheriffs’ Association Executive Director and CEO Jonathan Thompson thanked Cisco and Verizon for making it possible.

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(Click through to see the video on C-SPAN.)

As the demand for technology in public safety grows, Cisco remains committed to working with these organizations as they move into this new technology-driven future. Whether through connected justice initiatives, cybersecurity or collaboration efforts such as the Sheriffs’ Association’s Collaboration Cloud, Cisco is dedicated to improving efficiency across all areas of public safety, harnessing the power of the Internet of Everything (IoE) to transform the eco-system of justice and improve community public safety.

To learn more about how Cisco is leveraging IoE in the justice, public safety and security sectors, click here.

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Local Government and Law Enforcement Share Unique Insights

Cisco recently held a public safety panel to discuss how public sector agencies are addressing reduced workforces and constrained budgets. Central to the topic of discussion were cost-effective solutions to keep citizens and public spaces safe. Jonathan Thompson, executive director of the National Sheriffs’ Association, and Jeff Teer, a telecom analyst for the city of McAllen, Texas, were among the panelists who led the conversation. These leaders discussed integrating the right technology to enhance public safety and support the justice system.

Challenges for Today’s Sheriffs

Law enforcement agencies in the U.S. are evaluating how technology can reduce costs. Agencies are now working with technology to leverage the right resources, data and location information to support organizational needs and improve efficiency.

During the panel, Thompson explained the scale and scope of environmental challenges facing sheriffs. Due to current federal policies, sheriffs have taken a primary role in securing and protecting the U.S. border. Thompson noted that technology is a key component to helping sheriffs operate successfully. While U.S. Customs and Border Protection (CBP) offers a very robust and viable set of solutions for their personnel, deputies will sometimes have to cover more than 25 square miles alone in remote areas. These deputies need the technology in place to fulfill their roles and communicate with not only each other but other entities (like CBP) to provide support as-needed.

Sheriffs are being asked to do more with less, and be more efficient with less. This type of pressure paired with their unique civic obligations lead to a high-stress environment. Given these circumstances, sheriffs are generally slow to adopt intricate technologies, so they require solutions that are simple and easy to use.

How are public safety agencies improving efficiencies?

Teer explained how McAllen brought Cisco TelePresence into its warrant process to accelerate investigations that require easy and immediate access to a judge. This new deployment has minimized wasted time and maximized its value and efficiency for law enforcement and the judges. The city has plans to use video adjudication to support virtual arraignments. This force multiplier will be cost-effective and improve efficiencies. By using technology to collaborate across jurisdictions, stakeholders from different agencies federal, state and local can connect to improve law enforcement. This kind of connected justice is one of Cisco’s major public safety initiatives.

Law enforcement agencies rely heavily on planning, especially when it comes to planning and evaluating pipelines. Forecasting where an agency plans to be in the next few years is very important. These projections and input from every department can help agencies to improve overall connectivity and proficiencies.

Cisco is committed to providing public safety organizations with the technologies they need to do their jobs as efficiently as possible. Visit Cisco’s safety and security website for more information about how government agencies are using Cisco technologies and solutions to improve the lives of law enforcement officers as well as citizens.

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AMP Threat Grid Empowers Law Enforcement to Fight Cybercrime

Recognizing the critical need for state and local law enforcement agencies to have state-of-the art technologies to effectively fight digital crime, Cisco is creating the AMP Threat Grid for Law Enforcement Program. The program is designed to empower those working to protect our communities from cybercriminals with its dynamic malware analysis and threat intelligence platform.

Computers are central to modern criminal investigations, whether as instruments to commit the crime, as is the case for phishing, hacking, fraud or child exploitation; or as a storage repository for evidence of the crime, which is the case for virtually any crime. In addition, those using computers for criminal activity continue to become more sophisticated, and state and local law enforcement agencies struggle to keep up with their internal computer forensics / digital investigation capabilities. Malware analysis is also a critical part of digital investigations: to prove or disprove a “Trojan Defense” for suspects, wherein the accused rightly or falsely claims a malicious software program conducted the criminal activity and not the user; and to investigate unknown software and suspicious files on the computers of the victims of cybercriminal activity for evidence of the crime.

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#CiscoPublicSafety Series: 2014 IACP Community Policing Awards

“Community policing is central to the success of the police mission as we provide quality services to, and build relationships with, our diverse communities.”

IACP President Yost Zakhary

I had the privilege of attending the 2014 International Association of Chiefs of Police (IACP) Community Policing awards last Sunday, and I can say firsthand that it was nothing short of awe-inspiring to meet the amazing men and women from the agencies being honored. Their commitment and determination to drive initiatives that make everyone safer is incredible.

iacplogoEach year since 1998, the IACP Community Policing Committee awards the best community policing practices of agencies around the world. Since the inception of the awards, over 73 agency winners and 132 finalists globally have been recognized for their commitment to community policing and innovation.

Entries are awarded in five population categories and judged on innovative ideas that utilize the power of community policing in order to ultimately make our communities safer. The process involves extremely high standards as well. If none of the submissions in a category meet the established standards set by the Community Policing Committee, no award is given in that category.

The 2014 winners and finalists highlight innovative initiatives that address issues involving such things youth crime and school issues, gun violence, and homicide. It’s an amazing representation of the power of community policing in order to make a difference and to make our communities better.

This year’s IACP Community Policing Award winners and finalists are:

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#CiscoPublicSafety Series: Getting Even Smarter at #IACP2014

As our teams are gearing up (and packing up) for the IACP Conference (#IACP2014) next week in Orlando, the excitement has been building. The conference offers law enforcement agencies, officials and officers an opportunity to better their operations. We will see strategies, new ideas and new technologies shared amongst law enforcement around the world.

Education

With over 200+ sessions, the opportunity to participate in educational sessions targeted to the requirements of law enforcement is unsurpassed. So, we are proud once again to be facilitating sessions this year. One will take place on Monday (10/27) and is titled “Emergencies Do Not Make Appointments: Creating a Connected Public Safety Agency”. It’s an opportunity to hear from several police departments as they highlight a new way of thinking about how public safety infrastructures and communication systems are designed, built, and managed. Read More »

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