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Reinventing Conferencing

What kind of a world will you live in three years from now? How about five? Will your personal robot pour you a drink after your self-driving car delivers you home? That’s where we’re headed, and it’s a pretty quick trip: self-driving cars are already on public roads and you’ll soon be able to buy that humanoid robot.

Cisco’s Collaboration team thinks a lot about the future—not just about how we’ll get around and get our drinks, but about how we’ll connect and collaborate. We’re passionate about the future of collaboration, about giving the world collaboration tools that are every bit as smart as those self-driving cars and whiskey-pouring robots.

Where we’re at: today’s challenges
Before we talk more about the future, let’s talk about where the industry is right now. Over the years, various vendors have given us audio conferencing, web conferencing, and video conferencing. Each of these technologies were introduced at different times, and have matured at different paces—with audio being the tried-and-true veteran, video conferencing the relative newcomer and web being the thing that came somewhere in-between.

Herein lies the problem: Read More »

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Where’s Waldo? Getting Past “Go” with Mobile Workers

Organizations today face many challenges when it comes to providing an optimum work environment. How can you turn your office space into a next-generation workplace? The answer is collaboration technology. Collaboration technology enables you to create workspaces that meet the changing needs and preferences of your employees. You can connect the unconnected, improve employee engagement, and address the realities of an increasingly virtual work environment.

In my experience, keeping pace with rapidly changing employee preferences and aligning technology requires organizations to update network infrastructure design. They need to expand employee capability and flexibility while strengthening overall network security. As more devices come online through the Internet of Everything (IoE), the workplace must evolve. And evolve in a way that meets employee needs and encourages collaboration, especially across global teams.

Business Challenges

Our organizations face many challenges when it comes to providing optimal work environments, including:

  • Enhancing employee collaboration within geographically dispersed teams
  • Encouraging more efficient work
  • Minimizing the cost and disruption of deploying new IT hardware and applications
  • Retaining the best employees

As I covered in a previous post, I think it’s important for Read More »

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Video Collaboration Matters in the Millions

How can a global company make the most of its talent all over the world? How can teams of people collaborate productively no matter where they live and work? While email helps and phone calls help even more, video is critical.

Cisco IT supports our global teams with a successful integrated suite of video options. Cisco employees made nearly 6.5 million video calls this year. What are the most popular video solutions for calls or meetings, and how it has changed Cisco culture? Find out in my short video.

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Cisco helps to advance Health IT Collaboration and Communication

This is an exciting week for Cisco and for the Health IT industry at large.  Two big industry events are taking plan this week: Epic’s Users’ Group Meeting and National Health IT Week.

Epic’s 2014 Users’ Group Meeting: Down on the Farm
If you are planning to attend Epic’s 2014 Users’ Group Meeting from September 15-19 in Verona, WI, be sure to visit the Cisco booth (#316) to see solutions that improve the patient experience and facilitate collaboration, including:

  • Epic UGMCisco Virtual Sitter Patient Observation: Video-enabled, centralized approach that allows trained staff to monitor multiple high-risk patients while also delivering two-way communications to alert clinical staff about potential patient situations.
  • Cisco JabberAll-in-one collaboration application that brings together video, voice, and IM on any device.
  • Cisco Extended CareA personal health and wellness collaboration platform, enabling patient engagement and care team interactions at any time and from anywhere.

Also, drop off a business card to register for a chance to win a $250 American Express gift card.

National Health IT Week: One Voice, One Vision
NHIT WeekNational Health IT Week (NHIT Week) is a collaborative forum and virtual awareness week that assembles key healthcare constituents dedicated to working together to elevate the necessity of advancing health through the best use of information technology. Cisco is one of 425 healthcare partners helping to bring this important cause to the forefront of the nation’s attention through events in Washington D.C., at the HIMSS 9th Annual Policy Summit, and other events throughout the week.  Follow tweets at #NHITWeek.

How the Internet of Everything enhances the quality of care
Both of these events highlight how hospitals and healthcare providers are now using the power of the Internet of Everything to expand their outreach within and outside their healthcare organizations.  From connecting patients with chronic medical conditions to using mobile technologies to help remind patients to take their medications on time, hospitals are incorporating new and innovative ways to improve the efficiency of care-delivery.  Cisco is here to help you adapt to these changes in accessing quality care and bringing expert care to your patients.

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Journey to the Cloud: a Smooth Transition

I speak with many business leaders about “the cloud” and how best to use it to improve collaboration. Quite often, discussions end up getting into specific services and technologies but I always try to ensure that some basic considerations are a primary focus – namely People, Processes and Culture. This video is a great overview and insight into how important it is to get the foundations right, and what questions you should ask before you start looking for a specific solution or ‘technology’.

The Three Considerations

People

People

People are your company’s greatest asset and you need to enable them fully and effectively. Increasingly, they “vote with their feet.” They use their own solutions or those provided directly by their departments instead of official IT options (shadow IT). For many reasons public cloud services are a big hit, but you can’t afford for the virtualized environment you have painstakingly created to be used only for functional or legacy workloads.  Nobody can afford a discrete, separate underutilized platform -- unappreciated and with hidden value. Read More »

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