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Slow and Steady Doesn’t Win This Digital Business Race

Image for BlogWhen I talk to network professionals, I routinely ask them about the one part of their job that keeps them up at night. The thing that consistently comes up is their network speed required for delivering a consistent reliable user experience: or specifically, the lack of it. They usually follow up this admission by saying that their network is not always slow, but the rate at which the business introduces new applications and new ways of leveraging technologies is definitely trending towards the network not being able to keep pace.

I know exactly what they’re talking about. Unfortunately, with the way things are trending, going with the idea of, “It has always worked, why change it?” is becoming less of a viable solution.

In the coming years, thanks to the accelerated pace of BYOD/CYOD and IoT adoption, this trend will be extremely important for IT to address. In fact, according to the Virtual Mobile Networking Index, wireless traffic will increase ten-fold by 2019. Not only will more devices be connecting to the network, but also they will access a lot more business critical applications requiring performance, reliability, and user experience than ever before.

Sorry network pros, but your legacy network’s performance and reliability are going to be scrutinized more than ever. Read More »

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Nevotek and CMX—Help Hotels Connect with Guests

A CMX Partner Ecosystem Blog

Ecosystem partners are an important adjunct to Cisco Connected Mobile Experience (CMX). They augment the analytic and customer engagement capabilities of the solution with innovative business outcomes. This blog is one in a series that highlights our CMX Ecosystem Partners. Today—Nevotek.

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Nevotek integrates IP voice, data, and video into a robust suite of solutions that help companies make the most of their IP assets. Nevotek’s V/IP Connect hospitality solution is focused on enhancing guest experience and has been compatible with Cisco IP phones and Unified Communications Manager for more than fifteen years. Over the last year, this partnership has extended to Cisco Connected Mobile Experiences (CMX). Working with CMX, Nevotek’s V/IP Connect Solution provides the opportunity to offer more personalized location based services to hotel guests.

V/IP Connect is a boon for hotel operators. Not only can they Read More »

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Cisco Mobility Express Solution and Cisco Connected Mobile Experiences Bring Enterprise Class Solutions to Small/Medium Hospitality

In the highly competitive hospitality industry, seamless, consistent and fast Wi-Fi connections and analytics can greatly influence revenue and guest satisfaction. With the Cisco Mobility Express Solution— an enterprise class Wi-Fi in a simple, affordable solution designed for small to medium deployments— combined with the Cisco Connected Mobile Experiences (CMX) Cisco’s location-based solution, everyone can have a five-star experience.

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  • Guests aren’t the only ones who need reliable Wi-Fi to keep business moving forward. Mobility Express Solutions can help keep everyone connected, your guests and staff included, on a single combined network.
  • Or easily partition a secure guest Wi-Fi network for guests and visitors to use.
  • Operating a smaller hotel doesn’t equal small Wi-Fi options. Cisco’s Mobility Express provides enterprise class wireless solutions for small and medium-deployments.

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  • No dedicated IT staff? No problem! Mobility Express Solutions can be deployed within five minutes – all backed with Cisco innovation.
  • No need to watch the clock. In just ten minutes, Mobility Express Solutions can provide fast and secure Wi-Fi with Cisco-backed connectivity.

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  • Real-time information on your hotel’s most popular locations can greatly influence your bottom line. Whether it’s a point-of-sale system at the front desk, restaurant or gift shop, Cisco Connected Mobile Experiences analytics puts that information at your fingertips.

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  • Want to optimize customer engagement? Connect with them where they connect with your network using Cisco’s Connected Mobile Experiences analytics.

From cozy bed and breakfasts to mid-size business-focused hotels, Cisco Mobility Express and Cisco Connected Mobile Experiences solutions provide the insights and analytics operators need to revitalize and personalize guest engagement and business objectives.

Visit our Mobility Express Solutions and Connected Mobile Experiences pages to see how Cisco can help you make the business decisions that keep guests coming back.

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Going global with CMX Connect

In the connected world we live in, constant access to communications with family, friends, and even work, have become imperative. It is no wonder that with such exigency to stay connected, the demand to provide this connectivity lies heavily on the venues in which we frequent. Restaurants, malls, hotels, grocery stores, sports stadium, and airports are a small sample of the many venues that often offer Wi-Fi access. CMX Connect is a guest portal solution which provides these venues with the opportunity to engage with users before Wi-Fi access is granted.

Read More »

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Intelligent InSites and CMX Make a Difference for Today’s Healthcare

A CMX Partner Ecosystem Blog

Ecosystem partners are an important adjunct to Cisco Connected Mobile Experience (CMX). They augment the analytic and customer engagement capabilities of the solution with innovative business outcomes. This blog is one in a series that will highlight several of our CMX Ecosystem Partners. Today—Intelligent InSites.

Intelligent InSites provides products and services that enhance the interoperability of healthcare IT systems, empowering staff with the right information at the right moment. By applying logic and location to clinical equipment, patients, and staff, the healthcare system can improve workflow and maximize patient satisfaction by optimizing equipment usage and staffing. Intelligent InSites drives value to healthcare systems by offering three primary products:

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Locate: By providing real-time visibility into the current location of mobile medical equipment and staff, Locate enables caregivers to spend less time searching and more time delivering care.

Asset Optimization: By delivering insights into the utilization of assets, Asset Optimization enables healthcare organization to better use what they have and avoid unnecessary purchases or rentals.

Ambulatory: By providing an instant view of Read More »

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