We had some exciting sessions featuring Cisco Prime Service Catalog at Cisco Live Milan a few weeks ago. In case you missed it, we featured two great customer case studies.
One of them was Steria, a multinational service provider headquartered in France who has deployed Cisco Prime Service Catalog and FlexPod for their cloud services and innovative Bring-Your-Own-Device (BYOD) solution: “Workplace on Command.” You can click here to download their Cisco Live presentation, and check out their written case study here.
The other customer we featured was a Fortune 100 enterprise: none other than our very own Cisco IT. The Cisco Live presentation about their internal IT service catalog deployment (dubbed “eStore”) is here – you can also read a detailed case study write-up here.
[Screenshot of eStore: the Cisco IT deployment of Cisco Prime Service Catalog]
Adel du Toit, who heads the Cisco eStore project, wrote a blog post about Cisco IT’s initiative here last June. Led by Adel and her colleageues, the internal Cisco IT eStore has been rapidly evolving, and has been deployed for a variety of use cases, including BYOD, mobile apps, collaboration, communications, desktop services, employee onboarding, networking, data center computing, and much more. Powered by Cisco Prime Service Catalog together with Cisco Process Orchestrator for automated service provisioning, the eStore is the “one stop shop” for all IT services within Cisco.
[Cisco IT’s eStore: a unified IT service catalog for all internal tools, apps, and services]
Recently, the eStore upgraded to the latest version of Cisco Prime Service Catalog, version 10.0. The eStore has also rolled out a mobile user interface that allows Cisco employees to download mobile apps to increase productivity and reduce unproductive approval cycles.
[The Cisco IT eStore mobile version]
This has enabled Cisco IT to provide a consumer-oriented shopping experience for IT services to all our employees, not unlike their experience as consumers with Amazon.com and the Apple App Store.
Interested in learning more? Join us on February 26th at 11 am EST / 8 am PST to learn more about how Cisco IT is automating IT-as-a-Service via the eStore and Cisco Prime Service Catalog. You can register here: http://cs.co/6014eN9j.
And don’t forget to follow @CiscoUM and @CiscoIT for the latest updates.
Tags: app store, byod, Cisco IT, eStore, it-as-a-service, ITaaS, portal, prime, Service Catalog, Steria, unified management, webinar
Mobility and the cloud have changed how we work, transforming pockets of downtime into bursts of productivity, with easy access to our most valued information and people. But this transformation has unleashed havoc. Security practices built on decades-old assumptions of placing controls at key points in the infrastructure won’t work in today’s hyper-connected application and data-centric world.
Mobility and cloud have shifted the power balance from IT to users. Business units and workers are embracing public cloud services for everything from document sharing to payment services. Most CISOs cannot state with confidence that their organization’s information assets are secure.
The industry needs to embrace innovative security and identity architectures so organizations can protect their users’ identities, devices, and data, wherever and whenever they are. Now is the time for InfoSec pros to embrace CHAOS and enable the business to move forward quickly and securely.
Tags: Big Data, byod, CHAOS, Cisco, cloud, Control Havoc, data center, mobility, Overhaul Security
No need to guess now!
Cisco commissioned Forrester Consulting to examine the business value and potential return on investment (ROI) enterprises may realize by implementing Cisco Identity Services Engine (ISE)—a leading secure access solution. This is available in the recently published Forrester TEI (Total Economic Impact) Research. Four customers were interviewed for this study and covered use cases for policy-governed, unified access across the following use case scenarios: guest services; BYOD; full access across wired, wireless, and VPN; and policy networking. The calculation was based on a composite organization of 10,000 employees that reflected the four interviewed customers from higher education, utilities, and financial services markets.
Benefits were 75 percent reduction in support calls related to network issues and improved compliance reducing data exposure, breaches, and potential regulatory/remediation costs that could add up to hundreds of thousands or even millions of dollars. Most recently, the Ponemon Institute Live Threat Intelligence Impact Report 2013 indicated that US$10 million is the average amount spent in the past 12 months to resolve the impact of exploits. The benefit of secure access cannot be taken lightly.
Read More »
Tags: byod, ISE, ROI, secure access, security
If you’ve worked on a K-12 wireless network, you’ll know that one of the main customer careabouts is adapting to Common Core Standards. Online testing and BYOD places even higher demands on a high quality, high performing network. What exactly needs to be taken into consideration when designing these networks?
Join us tomorrow Wednesday, February 5 for a great, informational webinar packed with tips and tricks on how to design K-12 networks to optimize for Common Core. If you work in education IT or are a partner or network consultant that handles lots of K-12 school district deployments, this is the webcast for you. We’re starting at 10am PST and will run for about 45-60 minutes–and there’ll be a chance for you to ask questions directly to Cisco engineers.
Register here today, or read the full article: Is Your Network Ready for Common Core Standards?
Tags: bandwidth, byod, common core, computer based assessment, computer-based, district IT, educate, education, endpoints, high density, IT, K-12, K12, learn, mandated online testing, mobile, mobility, network, online testing, school, security, standards, state standards, technology, wi-fi, wifi, wired, wireless, wlan
Worker mobility has become an essential practice for government agencies. From teleworking on the road to accessing critical data on your smart phone, mobility increases productivity and employee satisfaction. And the trend toward mobility is growing. In fact, the Cisco Visual Networking Index predicts there will be more than 10 billion mobile devices worldwide by 2017. With the increased proliferation of mobile devices comes the need to ensure that appropriate policies and procedures are in place so agencies can take advantage of increased capabilities while still maintaining high levels of security.
By and large, government agencies are doing a good job of balancing the need for mobility with security requirements. However, according to a new study by Mobile Work Exchange, which was commissioned by Cisco, 41 percent of government employees are putting agencies at risk with secure mobility habits. Clearly, there is some room for improvement.
The study used the Secure Mobilometer, an online self-assessment tool, to capture data from end-users and agencies. The tool ranked their mobility habits based on practices of user inputs, password protection, data loss prevention, mobile device policies and security training.
Read More »
Tags: byod, cybersecurity, federal, govtech, hot zone, secure mobility