The Internet of Everything (IoE) describes machine-to-machine (M2M) compute entities that track and measure real-time data that can be used to build out a data history for analytics that could be used to optimize the quality of life. The opportunity is represented by devices used in a person’s everyday life that are connected to the Internet, have the ability to learn a person’s consumption behavior, and embody the goal to improve the efficacy of services and goods delivery and consumption. Cisco Systems CEO John Chambers says that the Internet of Everything could be a $19 trillion opportunity. 1 Read More »
#CiscoChampion Radio is a podcast series by Cisco Champions as technologists hosted by Amy Lewis (@CommsNinja). This week we’re talking about ACI Updates with Cisco Product Management Director, Thomas Scheibe.
Listen to the Podcast
What do Walt Disney World, The Matrix, and Big Ben have in common? On the surface they do not share much. Each of these is special because everything that makes them tick, pun intended, are hidden from view of the consumers. We all intuitively know there is a great deal of complexity behind the scenes, but it is intentionally hidden from the users. This is the behavior consumers of cloud-based services also expect, even in the datacenter.
Today vendors are working hard to make their products and services more consumable in a nearly seamless fashion. They are accomplishing this by adding abstract control layers, open APIs with robust development kits, and enabling cross platform integrations. The recognition is that in today’s virtualized datacenter and the Internet of everything no technology is an island any longer. Efforts have to be made to make interoperability a priority in order to provide the polished experience that consumers have grown to expect. The question being answered is ‘Why doesn’t X communicate with Y?’ Read More »
The We’re Listening Blog Series: Sharing Customer Experience Best Practices at the Walker B-to-B Customer Experience Summit
This month, I’m excited to welcome a very special guest author to the We’re Listening blog series. Joe Pinto is Senior Vice President of Cisco’s Technical Services group, with responsibility for a wide array of programs that support customer experience excellence at Cisco, including technical assistance, onsite and spare part logistics, certifications including CCIE, and technical support resources. Throughout his nearly 24 years at Cisco, Joe has championed the customer experience in all aspects of Cisco’s business. He also initiated and continues to sponsor an Ease of Doing Business (EoDB) program within Cisco, with a cross-functional group that is dedicated to improving the end-to-end customer and partner experience.
Joe recently gave a great keynote address at the Walker B-to-B Customer Experience Summit that talked about how companies can improve EoDB for their customers and partners – I’ve asked him to share some of those thoughts here, as well as his overall takeaways from the conference. Read on, and don’t forget to comment with your thoughts and questions for Joe.
By Guest Contributor Joe Pinto
Last month, I delivered the keynote at the Walker B-to-B Customer Experience Summit. At the event, Walker announced the findings from their latest case study The Value of Making it Easy. Given this focus, it was a great opportunity to share Cisco’s approach to improving Ease of Doing Business (EoDB) in the customer and partner experience. Read More »
Solid State Drives (SSD) 101
In part one of this series we covered the internals of HDDs and some basic techniques manufacturers use to increase performance. In part two we are going into a deep dive of Solid State Drives (SSD), how they work, and some caveats.
The solid-state drives (SSDs) have a simple unit where one or more bits are stored: the “NAND Flash Cell”. So, this should be easy! Right! Lets see.