Perspectives

February 18, 2016

PERSPECTIVES

IT Challenges with Hosting a Professional Sports Draft Event

Last summer, the BB&T Center and Florida Panthers hosted the 2015 NHL Draft. It was a great success and I am proud to work with such a great operations team. On the surface it looks like any other event, but there were a number of unique challenges that our IT group had to meet. To […]

February 9, 2016

PERSPECTIVES

#CiscoChampion Radio, S3|Ep. 5. The Wonderful World of Spark and APIs

#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’re discussing The Wonderful World of Spark and APIs with Cisco Subject Matter Expert Jose de Castro. Jose joined Cisco as part of the Tropo acquisition where he was the CTO. Get the Podcast Listen to this episode Download this episode (right-click on the […]

February 2, 2016

PERSPECTIVES

#CiscoChampion Radio, S3|Ep. 4. Insight Into New UCS Innovations

#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’re discussing Insight Into New UCS Innovations with Cisco Subject Matter Expert Dan Hanson.

January 31, 2016

PERSPECTIVES

The We’re Listening Blog Series: Big Data Analytics Drive Faster Time to Services Quotes

Throughout the year, our customers and partners provide feedback to us about their experience doing business with Cisco. We take that feedback very seriously, and are constantly making improvements to address the most common themes we hear and improve the overall experience. In the We’re Listening Blog series, we close the loop to tell you […]

January 26, 2016

PERSPECTIVES

#CiscoChampion Radio, S3|Ep. 3. 2016 Cisco Annual Security Report

#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’re discussing the 2016 Cisco Annual Security Report with Cisco Subject Matter Expert Tim Gurganus. Get the Podcast Listen to this episode Download this episode (right-click on the episode’s download button) View this episode in iTunes Cisco Guest Tim Gurganus (@hotzoner), Security Incident Manager at […]

January 19, 2016

PERSPECTIVES

#CiscoChampion Radio, S3|Ep. 2. Cisco Champions Crystal Ball: Your Predictions for 2016

#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’re discussing Cisco Champions Crystal Ball: Your Predictions for 2016 with Cisco Subject Matter Experts Kim Austin. Get the Podcast Listen to this episode Download this episode (right-click on the episode’s download button) View this episode in iTunes Cisco Champion Guest Hosts Dave […]

January 12, 2016

PERSPECTIVES

#CiscoChampion Radio, S3|Ep. 1. Open NX-OS Enabling a Dev Ops Driven Data Center

#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’re talking about Open NX-OS Enabling a Dev Ops Driven Data Center with Cisco Subject Matter Experts Parag Deshpande & Shane Corban. Get the Podcast Listen to this episode Download this episode (right-click on the episode’s download button) View this episode in iTunes […]

December 17, 2015

PERSPECTIVES

Summary: IoT: Realizing Business Value through Platforms, Data Analytics & Visualization

Over the past few years of being immersed in the Internet of Things (IoT), I have found that customers have very specific problems they are trying to solve; e.g. gaining energy efficiency, early fault detection or remote diagnosis and maintenance of equipment. Decisions are driven by the need to reduce Operational Expenditure (OPEX) and save […]

December 11, 2015

PERSPECTIVES

How to turn your customer crisis into a competitive differentiator

Cisco strives to deliver a great customer experience, every time. It’s a top priority at our company. But even with that focus, we still trip up from time to time....