video

August 14, 2013

DATA CENTER

#EngineersUnplugged S3|Ep8: Continuous Delivery and Software Defined Everything

1 min read

Welcome to another exciting episode of Engineers Unplugged! This week, Colin McNamara (NEXUS IS @colinmcnamara) and Jay Cuthrell (VCE @qthrul) talk methodology and the evolution from linear to continuous delivery. How do software cycles impact the software defined world? Trend or next gen? You decide. This is a great look inside the process, complete with […]

July 24, 2013

MANUFACTURING

Mercedes Improves Customer Service Through Video

2 min read

Have you ever put your car in for service and it came back with a ‘door-ding’, or some other damage? Now, to be clear you probably can’t be 100% sure it didn’t happen in a car parking lot, or was it kids being too rough with there toys?  And where did that scratch come from […]

July 23, 2013

FINANCIAL SERVICES

Connecting Experts to Customers with Omnichannel Delivery

2 min read

Are you familiar with the bank of yesterday? One where trying to meet with an expert can translate into being required to travel across town or deal with lengthy wait times and lines? Where it can take days and even weeks to receive and sign documents to close a mortgage or open a new account? […]

July 22, 2013

FINANCIAL SERVICES

The Evolution of Immersive Video in the Retail Bank Branch Series (3): Remote experts in action

2 min read

In part two of this three-part series detailing the “Evolution of Immersive Video in the Retail Bank Branch,” I looked at Cisco’s Remote Expert Solution more in-depth and discussed how the solution’s contact center enables virtual face-to-face meetings with high-definition video. By offering customers instant access to knowledgeable experts, even when customers are in remote […]

Join Webinar on Unifying Digital Media Content Management

1 min read

With the explosion of movies and TV programs available to consumers on any device, traditionally siloed content management systems are straining to keep up. Complicating things further is auxiliary content around each title such as poster artwork, chapter thumbnails, supplementary videos. Throw in to the mix music, e-books and digital comics and the content management […]

July 16, 2013

NETWORKING

Partnering with Apple on BYOD and Great User Experience

1 min read

Mobility extends beyond devices. Yet, having the right devices and choice of devices allows us to work the way we’d like. In fact, Cisco is one of the world’s largest enterprise users of Apple products. Employees have purchased 33,000 iPhones and 16,000 iPads as part of Cisco’s BYOD program, and almost half of our regular […]

July 11, 2013

NETWORKING

Enterprise Apps: The Next Wave in Mobile Transactions

2 min read

Earlier this year, I was having a business dinner with an important client in London when I received an IM on my iPhone. The message was from a Cisco colleague, and it said, “I need you to approve a purchase order. Right now.” So I stepped away from the table, launched an app on my […]

July 1, 2013

EDUCATION

Innovation is Standard at Idaho Education Network

2 min read

For the last four or five years, I’ve watched as the Idaho Education Network (IEN) has implemented and reaped the benefits from their distance education program and use of video conferencing, or telepresence. To this day, they continue to improve on success, and during a session at ISTE 2013 last week, Brady Kraft and his […]

June 27, 2013

DATA CENTER

#EngineersUnplugged S3|Ep2: Next-Gen Storage, Converged Infrastructure on the Horizon?

1 min read

Welcome to another episode of Engineers Unplugged. This week’s topic is Next-Gen Storage, handled admirably by Cisco’s J Metz (@drjmetz) and Stephen Foskett (@sfoskett). What will the topology of the future look like? What is the tech evolution that will drive adoption? From token ring to SDN, they’ve got it covered. Watch and see: Welcome […]