TAC

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Are you ready to hone your IT super powers? Meet the Technical Services team at Cisco Live Cancun to keep your networks humming by building on product support with the new high-value services.

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Last week, Cisco’s Research Triangle Park (RTP), NC and San Jose, CA campuses hosted 60 students for the CyberCamp Summer Camp 2016 – a special cybersecurity camp sponsored by CyberPatriot, the Air Force Association’s national youth cyber education program. In its second year, CyberCamp aims to inspire local students towards education and careers in cybersecurity […]

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October marks five quarters since I took on a role to lead Cisco’s Internet of Things (IoT) Systems and Software Group, a critical business for Cisco to help organizations connect the unconnected. And, wow, what an incredible time it has been. I’m so proud of the many team accomplishments—from the IoT System launch with 15 […]

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Just another Call Center? Initially, I was not too excited about doing a show on TAC, Cisco’s Technical Assistance Center.  This topic has been requested in various forms throughout the years and for whatever reason, we just never took the time to do it right.  Until now.   – Watch the entire Show Right Now– Cool thing about […]

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Simple Network Monitoring Protocol (SNMP) has been widely deployed as an important network management tool for decades, is a key component of scalable network device management, and is configurable in nearly all network infrastructure devices sold today. As with any management protocol, if not configured securely, it can be leveraged as an opening for attackers […]

2 min read

The 2014 Automation Conference (TAC) was held March 20-21, 2014 in sunny Chicago (Yes, sunny Chicago!! I made sure to pack some California sunshine for the Windy City) attracted...