The Cable Story, Part 3: How to Monetize the Pipe
It is time again to make more out of the cable network. The real gains are to be found in the cable access network innovations.
The Cable Story, Part 1: Is that light at the end of the tunnel a train, or sunlight?
Cable providers have a window of opportunity to truly take advantage of their biggest asset – the cable network and to shape their future trajectory.
Cisco, Verizon Teaming to Offer Expanded Collaboration
In today’s world of digital disruption, the customer experience is king and end-users are becoming sovereign decision makers who select their own portfolios of collaboration and content sharing SaaS tools. This pattern is driving tremendous innovation in the market and exponential growth for dozens of major new collaboration applications in use by knowledge workers globally. […]
Observations from Mobile World Congress 2016
I have just returned from a very interesting and jammed-packed week at Mobile World Congress 2016 in Barcelona. For the first time ever, over 100,000 people and 2,200...
The ServiceGrid Golden Circle
In Simon Sinek’s now famous TED Talk, How Great Leaders Inspire Action more than 25 million views served as the catalyst for his book, Start with Why. Sinek explains that for a person or an organization to be successful, they must be intentional about creating a compelling message that others are inspired by and are […]
The Top 3 Ways Service Providers Can Profit from Simpler Operations
I get to talk with a lot of service providers around the world. And no matter where they are, they have a common set of issues—whether they’re a telco, mobile operator, cloud provider, cable company, web service provider, or all of the above. Big ones include: How can we reduce network complexity? How can we […]
How Service Providers Can Help Businesses to Realize the Promise of the IoT Revolution
We are embarking on a new technological journey that will fundamentally change forever the economy, society and the way that we live. The Internet of Things (IoT) is a world where up to 50 billion things (or devices) will be connected to the Internet by 2020; or, the equivalent of 6 devices for every person […]
Service Providers are on a Digital Journey
The Internet is the lifeblood of the digital economy. And in the digital economy, there is no growth, no life without the connectivity delivered by service providers across...
The Next Frontier: Service Creation in the Era of Instant Delivery
Every service provider I talk to these days wants pretty much the same thing: a faster, less expensive way to develop services. Faced with increased competition on all sides, along with increasing demands for more mobile and richer media offerings, speed to market and efficient operations are everything. For many, networks have become cumbersome, resulting […]