Three Steps for IT to Deliver Better Business Results
The situation that many IT people find themselves in today is dripping with irony. They’ve deployed so many innovations over the years to address so many business challenges, that now most of their time is dedicated to simply keeping their systems running. Without incremental resources during these lean budget times, their new innovation cycles decline […]
Retailers Lying Awake at Night – Who’s Next?
In the past few weeks, I’ve received two replacement credit cards. And, no, this does not indicate I’ve done too much shopping! It means that hackers are continuing to target retailers and the bank decided I needed to be protected by new credit card numbers. I’m Carol Ferrara-Zarb, and as the leader of Cisco’s Security Solutions […]
A Major IT Shift – Delivering Business Outcomes
During geek-fests like CiscoLive, it’s easy to become hypnotized by all the amazing technology. So many smart people are innovating in so many amazing ways. When the party’s over, though, we all need to get back to business. Not just CIO’s and CTO’s – everyone in IT needs to focus on business outcomes – now […]
The Nexus of the Internet of Everything? It’s in the Palm of Your Hand.
On a typical day, we hold in our hands a portal to our civilization’s entire trove of information and entertainment — and a window into our finances, our health, and the lives of our friends. Not to mention, the ability to make a purchase anywhere and anytime the whim strikes us. To say that our […]
Retail Analytics for an Omnichannel World
Hello, there! My name is Kathryn Howe, and I’m a senior advisor in Cisco’s Retail Industry Practice. I am joining this blog to write regularly on my favorite topic and one of today’s hottest retail trends: Shopper behavior analytics and how they can support omnichannel selling. Your store is probably among those that are collecting […]
The Digital Renaissance Is Here. Is Your Company’s Culture Ready?
Sooner or later we all feel like throwing up our hands and cursing the complexity of modern life. But while technology may seem the chief culprit in making things unmanageable, it is also the ultimate solution to complexity. In the Internet of Everything (IoE) era, it is particularly important for business leaders to understand the […]
Turning the Retail Store into a High-Octane Digital Experience
Digital innovations have upended many assumptions about the art of buying and selling. But the brick-and-mortar retail store is far from extinct. And while digital technologies continue to disrupt traditional business models, they also present retailers with exciting opportunities to make their stores more immersive, interactive, and, well, digital. Recently, I had the privilege of […]
Video: the Super Sensor of the #InternetofEverything
A key advantage of the Internet of Everything (IoE) is the ability to “see” the world around us in unprecedented ways. One way to do this is through the millions of cheap, tiny digital sensors generating data from shoes, tires, shopping carts, jet-engine parts, medical equipment, and just about anything else you can imagine. But […]
How Retail’s New “4 P’s of Performance” Will Transform the Industry
Retail success has always been about delivering on the “4 Rs”: getting the Right products to the Right place at the Right time and for the Right price. While that success formula remains valid, technology-enabled advancements promise to disrupt how — and how well — retailers will be able to deliver on each element. “Omnichannel” […]