Predictable Outcomes Amidst Unpredictable Times: How Cisco IT kept Contact Center services running from our homes
in collaboration with Mary Mazon Until recently, when we talked about business continuity planning (BCP), the focus had mainly been to prepare for major unforeseen events happening in parts of the world. For example, an earthquake in northern California or a severed undersea Internet cable rendering some data centers or office locations inaccessible. Companies have learned from past experiences to ensure that […]
How to Invest in a Resilient Remote Workforce
As the world goes through extraordinary change, the rapid shift to remote work is revolutionizing how businesses compete. Learn how to strengthen your organization’s capacity to work remotely, and improve your long-term business resiliency.
Steering Customers’ Remote Work Strategy
As we transition into this next stage of remote works as our new normal, it's our opportunity to reimagine what is possible—how, when, and where we work - securely. Our customers will continue to adopt more cloud delivered and SaaS based solutions to be able to adapt their security needs to meet these remote work demands. Read on to learn how Cisco has helped one of our EMEAR partners address their customer’s needs for adapting to this new remote work environment and see how only Cisco Security is positioned to help our customers and partners on this journey with our integrated platform, Cisco SecureX.
Can We Get On With a Distributed Collaborative Workflow, Please?
Sometimes it takes disruption to lead to change. Here are a few considerations to keep in mind if your organization is full steam ahead in seeking to transform how people work and collaborate and how the Webex Board plays a role.