At Cisco Live San Diego 2025, Liz Centoni, EVP and Chief Customer Experience Officer, announced that Cisco Support and Professional services were moving beyond break-fix and reactive to personalized, proactive, and predictive experiences, noting that “Traditional service and support models simply cannot keep up with the demands of today’s AI-powered world.” At Cisco Partner Summit […]
Endpoint. Cloud. IoT Devices. Email. Network. All of it needs to be secure, but where do you start? Once you have visibility out to your endpoints, the perimeter shifts: when you think you know all the devices connecting to your network, you discover new SaaS-based applications in use. You train your team on information security […]
Last year, in order to ensure we were delivering world class professional services for NFV and SDN to our service provider customers, we invested a not insubstantial sum from our...
There are 2 questions I am asked from time to time: The first is related to my job – “OK I understand what's involved in product development, but why do ‘service...
The 135 Spanish Steps are perhaps one of the most popular tourist attractions in Rome—and this in a city where your alternatives include stunning options like visiting the Vatican, the...
Correction: This content has been adjusted to reflect appropriate approvals for use of customer names outside of Cisco. As technological change occurs at a faster and faster pace, a new...
Every Friday, we’ll highlight the most important Cisco partner news and stories of the week, as well as point you to important, Cisco-related partner content you may have missed along the way.
Disruptive technologies have become more frequent than ever before, making business agility and the ability to adapt key competitive differentiators. Every day I speak with IT executives who are asking...
By Uwe Lambrette and Evgenia Ryabchikova, IBSG Service Provider Cloud is no longer a nascent market. The explosive growth of public-cloud providers —coupled with the relevance of the network in the delivery of cloud and IT services — has led many service providers (SPs) to treat this game-changing transition as a natural extension of their […]
