Six Contact Center Predictions for 2018
Cisco's contact center business has held number-one market share in North America for four straight quarters. Here are six things we foresee for the customer care industry in 2018.
Reimagining Customer Value with Artificial Intelligence
Artificial intelligence (AI) can glean and utilize material insights from the data flowing across Cisco networks. As such, how should we think about AI in the context of company transformation?
Meet Cisco Spark Assistant, Your Virtual Assistant for Meetings
Meet Cisco Spark Assistant - the world’s first enterprise-ready voice assistant specifically designed for meetings.