What are your plans for the holiday season? Perhaps you’ll be visiting family or escaping winter weather by heading south of the equator. In my neck of the woods, many of us are also gearing up for winter ski/snowboard trips. That means we need a home away from home for a few days.
In the thick of this holiday travel season, hotels and resorts are preparing for the rush of guests who will be staying at their properties this month. As a result, hotel guest networks are sure to be impacted with mobile devices and bandwidth-heavy data usage, while guests expect seamless, hiccup-free connected experiences.
With Cisco wireless and mobility solutions for hospitality, we keep guest experiences and staff productivity top of mind so you can create the digital hotel of the future, today.
- Personalized guest experiences with relevant, targeted promotions driven by location intelligence, and integration with property management systems for easy guest wifi access
- Increase staff productivity with managing queues and allocating staffing through real-time and historical location analytics
For example, Hyatt Santa Clara increased their revenue by up to 20%, raised customer satisfaction scores, and doubled their Twitter following – all by deploying a high-performance Cisco wireless network and CMX location analytics for insights into guests and staff movements through the property.
Cisco Meraki has recently also announced new wireless solutions for hospitality that you can learn about in Pablo Estrada’s blog here.
Want to dig into this a little more? Join the #CiscoChat on Twitter with hospitality experts on Thursday, Dec 15, at 12PM to talk hospitality tech, digitization, and mobility. If you’re in the hospitality and tourism business, let me know in the comments below if you’ve deployed digital solutions to innovate guest experiences.