My first Cisco Live…and it was in Berlin!
I am a new Cisco hire – Head of Financial Services Solutions & Innovation EMEAR and I just came back from Cisco Live Berlin. This is my first time at the event, having spent 30 years in banking. My first impression? Firstly, WOW! I have been a Cisco customer in previous banking roles and I […]
Cisco Digital Ceiling … coming to a smart(er) building near you !
We recently launched the Digital Ceiling per Tony Shakib’s blog. The Cisco Digital Ceiling unleashes the power of the IoT by linking building services over a single, converged IP network. It transforms the unobtrusive infrastructure in ceilings across your facilities into a secure, distributed, and standards-based architecture that delivers building intelligence at the edge of the network. […]
The Emerging Era of Customer and Workforce Experience
We are in the midst of the era of customer and workforce experience. I read one report predicting “by 2020, customer experience will overtake price and product as the key brand differentiator.” Consumers and employees are more loyal to companies that go beyond products and services to deliver unique and rewarding experiences for new insights, […]
Cisco Digital Ceiling: Creating Smart and Securely Connected Indoor Spaces
Digitization is fundamentally reshaping business — and new technologies are changing the way we think about managing commercial indoor spaces. A couple of interesting facts: 40% of a building’s operational expense is keeping the lights on. Using LED lighting can cut those costs in half and using network-powered smart lighting cuts costs even further. 23% […]
Plan Your Future Workplace at the Workforce Experience Panel at Cisco Live Berlin
According to Gallup, 87% of the global workforce is disengaged – that is, they are emotionally disconnected from their workplaces and less likely to be productive. Recent Gallup research has found that a single disengaged employee costs organizations nearly $3,400 for every $10,000 spent on salary. There may be many causes of employee disengagement, but […]
Join us at Cisco Live Berlin to see the Digital Bank
There is $1.3 trillion value at stake in the financial services industry projected by 2022. Capturing this value requires embracing today’s digital disruption and the major technology transitions of mobility, collaboration, cloud, big data analytics, and security. Join...
When Online Chat is just not enough
I’ve been using online banking for a while now. Just the other day, I had a quick question and saw “Chat Live with a representative” so I decided try it out. As I got comfortable asking a few questions, I started to want to do more. I wanted to talk with the banker. And I’d […]