Artificial intelligence (AI) is rapidly transforming contact center communication. We’re tackling the challenges confronting today’s rapidly changing contact centers and highlighting the trends that are reshaping the industry.
Mayada leveraged her knowledge of AI and voice technology to lead her team into revolutionizing the way we work. This new technology opens the door to enabling a wide breadth of use cases for accessibility and users with special needs.
Learn how machine learning, artificial intelligence and Cisco IoT are helping with face mask detection.
Medical centers and hospitals are turning to real-time image and video analytics technology to augment the work of radiologists. Find out what the implications are for the underlying IT infrastructure.
Co-founder Caroline knew she needed to soak up skills, find a great team, ask for help, and communicate clearly in order to find her Cinderella moment with startup Volumental.
What do industry analysts think about 5G, IoT, Wireless and other trends in networking? Take a look at trends and networking predictions discussed by Network World analysts, and compare them to Cisco’s 2020 Global Networking Trends Report.
I submitted Cisco’s response to the European Commission’s consultation on Artificial Intelligence this month. The Commission’s goal to create an ecosystem of excellence for AI in Europe but also one of trust is welcome and I look forward to Cisco
Food is fundamental to the human experience and food production has a huge impact on the world’s resources – in fact, 70 percent of the world’s water is used in agriculture. So how do we scale production without wrecking the planet?
Recent ESG research looks at how data science and IT teams work together and how the quality of their collaboration affects the ROI of advanced analytics and artificial intelligence initiatives.
